All Insurance Times articles in Issue 09-12-2004 – Page 2
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Backchat
Briscoe's odds on
When you have control of as much venture capital money as ex-AA Insurance boss
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Features
Customers: are they being served?
The customer is the reason for business, so what should companies be doing to keep them. Lyn Etherington explains
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Archive
Controlling the cost of claims by audit
Insurers can benefit from an audit of their outsourced claims arrangements, says Colin Heap
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Archive
NU attempts to unblock rehab
An end to the deadlock surrounding provision of rehabilitation has been proposed by Norwich Union (NU). Britain's biggest general insurer said that rehabilitation should be offered to injured part …
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News
All clear at Marsh
Elliot Lane explains the main points from the report into alleged bid-rigging at March UK
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Archive
FSA delay upsets agents broker waiting
Managing agents confused by missing broker authorisation letters
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Archive
NU threatens to pull onsite agents
The insurer will withdraw Bonus underwriters from brokers who invite competitors in-house
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Features
The end of an affair?
The Groupama-sponsored Insurance Times young professionals advisory board discusses the impact on the UK industry from the Spitzer affair, succession plans and the broker's role in the wake of technological advances
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Archive
Removers advised to be introducers
Norwich Union urges brokers to persuade freight clients to choose regulatory status
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