All Expert Views articles – Page 5
-
Sponsored ContentService personalisation is crux of competition to fulfil consumers’ rising expectations - Endava
Roy Murphy, partner at Endava, gives his opinion on how the insurance market has evolved its attitude in recent years
-
Sponsored ContentSoft market in current climate would be chaos – Manchester Underwriting Management
Richard Webb, director at Manchester Underwriting Management, explains why he thinks a soft market would be ‘catastrophic’ amid claims inflation, global wars and UK leadership changes
-
Sponsored ContentGreater use of automation would free key teams from tedium of manual tasks – AutoRek
AutoRek’s sales and relationship manager for insurance, Piers Williams, explores the growing trend of back office automation within the insurance industry
-
Sponsored ContentClyde and Co: Building a new foundation for casualty claims
After voting to merge with fellow law firm BLM in March 2022, Clyde and Co partners, Matthew Harrington and Chris Murray, set out the combined company’s vision for the future
-
Sponsored ContentQ&A: It’s ‘a fallacy’ that brokers are slow to work with insurtechs – Ignite Software Systems
Toby MacLachlan, managing director of Ignite Software Systems, shares his insights on the insurtech market and its relationship with brokers
-
Sponsored ContentRate increases must be expected as inflation bites – Pearson Ham
Stephen Kennedy, director of insurance pricing at Pearson Ham, explains recent pricing movements in the motor and home insurance markets
-
Sponsored ContentLeveraging technology, data and analytics to achieve better outcomes – Gallagher Bassett
Claims management firms have long used data, alongside continuing to embrace technology, to drive operational improvements. Charlotte Harrison, senior business development manager at Gallagher Bassett, shares how data can be used to achieve good customer outcomes
-
Sponsored ContentStrengthening service for digital trading – Aviva
Kat Halbert, head of digital operations at Aviva, discusses how the insurer takes broker feedback onboard and uses it to improve digitally traded business
-
Sponsored ContentTravelers: Why smaller solicitor clients need professional indemnity insurance
James Graham, deputy head of professional indemnity and cyber at Travelers, outlines the best practices to follow when advising on PI cover for smaller solicitors - their reputations will likely depend on it
-
Sponsored ContentHelping clients adopt MFA as a critical layer of cyber security — Travelers
Chris McMurray, cyber lead at Travelers Europe, examines why multifactor authentication is a vital tool for protecting businesses from cyber attacks
-
Sponsored ContentEmerging fraud risks of on-demand insurance in commercial fleet – Carpenters Group
Faye Fishlock, head of defendant insurance services at Carpenters Group, explains how the uptick in micromobility can have fraud implications for fleet managers
-
Sponsored ContentGallagher Bassett: What will the future claims landscape look like?
As the insurance industry continues to bounce back from the Covid-19 pandemic, many are debating what the claims landscape will look like moving forward. Gallagher Bassett’s UK claims director, Andrew Parker, assesses what the future of claims will look like over the next five years
-
Sponsored ContentLook for business longevity to combat continuing uncertainty – MUM
Richard Webb, director at Manchester Underwriting Management, outlines the global situations impacting the insurance industry and how brokers can best weather the ongoing uncertainty
-
Sponsored ContentWinn Group: The value of a 24/7 operation within the accident management and insurance sectors
Winn Group’s head of business development, Mark Pallas, examines why the use of 24/7 services has increased exponentially in both the accident management and insurance industries in recent years.
-
Sponsored ContentQ&A: Cloud technology is 'huge trend for UK brokers' - Applied Systems Europe
Applied Systems Europe chief executive Tom Needs lists the latest technology trends hitting the insurance market and tells Insurance Times about his career journey
-
Sponsored ContentPearson Ham: How have the general insurance pricing practice remedies impacted market rates?
Pearson Ham’s director of insurance pricing, Stephen Kennedy, discusses the impact of the FCA’s pricing reform in the home and motor markets
-
Sponsored ContentThe importance of seeing people - Manchester Underwriting Management
Richard Webb, director at Manchester Underwriting Management, is looking forward to meeting contacts at the annual Biba conference – because email will never be as good as face-to-face communication
-
Sponsored ContentIgnite Systems: Should brokers buy the newest software?
Toby MacLachlan, managing director at Ignite Systems, explains why it is important for software houses and brokers to create ‘a marriage of equal partners’
-
Sponsored ContentPredictive analytics tools deliver insight and efficiency - Gallagher Bassett
Gallagher Bassett chief client officer John Fearn talks about how leveraging technology and innovation can accelerate the claims lifecycle
-
Sponsored ContentFirms must think fast, move fast and plan ahead in order to thrive - Winn Group
Chris Birkett, chief executive of accident management firm Winn Group, discusses the impact of the Civil Liability Act on the sector and looks at how to succeed in a challenging market
