Drazen Jaksic: The ‘disruptor’ focusing on ‘continuous improvement and acceleration’ at Zurich UK
Insurer chief executive looks to level up firm’s strategic plans after a year in post, while committing to deliver ‘world class service’ to broker partners
Further reading
Zurich UK reveals men embracing flexible working has grown by nearly 50%
’Achieving a great work life blend is something that everyone should aspire to, no matter your gender or where you’re at in your career,’ says chief HR officer
Destination Insurance: Futureproofing talent starts with tackling retention
As the industry looks to develop the talent it attracts ‘by virtue of the transferability of those skills, it brings a different challenge to our table’, says executive director of strategy, advocacy and professional standards
Briefing: The true cost of cyber attack losses – and why cyber cover should not be a hard sell
Howden’s Rebooting growth report paints a frightening picture of cyber related losses, with poor product penetration still a concern for this line of business
Briefing: Making insurance careers a choice rather than ‘falling’ into the profession
If market participants are to futureproof UKGI, then the old adage of falling into an insurance career rather than decisively opting for this professional pathway has to be eliminated – instead, more transparent career architectures, greater sector-wide visibility and better outreach to new talent must be a priority
Briefing: Attracting talent in the UK insurance industry – Progress, challenges and opportunities
A perception problem is the biggest stumbling block UK general insurance encounters when attempting to attract forward thinking talent – but how is the industry addressing such a challenge and where can it double down on positive performances to showcase UKGI as a career destination?
Briefing: Overarching soft reinsurance market at 1/1 sets out insurer opportunities for 2026
Broker chief executive describes 2026 as ‘a year of enormous possibilities’, with falling reinsurance rates giving primary insurers scope to explore their strategic options
Briefing: Unwrapping the FCA’s super complaint response
There was nothing particularly exciting about the regulator’s statement on the home and travel insurance markets, but what did we expect?
Ryan Gill: Steering Bspoke ‘delicately’ through structural and broker service transformation
With long-term investments coming to fruition, the MGA group’s recently appointed chief executive sets out how broker service improvements will promise a return to a five star rating and drive growth in 2026
Drazen Jaksic: The ‘disruptor’ focusing on ‘continuous improvement and acceleration’ at Zurich UK
Insurer chief executive looks to level up firm’s strategic plans after a year in post, while committing to deliver ‘world class service’ to broker partners
Nancy Bewlay: ’When I hear uninsurable, I often think the homework hasn’t been done’
After 33 years in the industry, Axa’s first group chief underwriting and pricing officer tells Insurance Times why excluding emerging risks like AI goes against insurance’s core purpose.
What lies ahead for UK insurance in 2026?
‘The pace of change today is different because of multiple forces compounding simultaneously,’ says chief executive
Briefing: The fast and slow market of driving innovation
James Nicholson: What to keep an eye on in the claims sector for 2026
The Big Question: What will industry innovation for UKGI look like in 2026?
In Focus: How should the industry adapt to AI written insured submissions to prevent accidental application ‘fraud’?
Hackers using stolen insurance documents to tailor ransomware demands
Briefing: Overarching soft reinsurance market at 1/1 sets out insurer opportunities for 2026
Ryan Gill: Steering Bspoke ‘delicately’ through structural and broker service transformation
Drazen Jaksic: The ‘disruptor’ focusing on ‘continuous improvement and acceleration’ at Zurich UK
Top 50 Brokers: Consolidation of the consolidators sees top 10 brokers stay in situ for 2025
Top 50 Brokers: Best strategic fit will win the day in broking M&A
Briefing: Unwrapping the FCA’s super complaint response
Top 50 Brokers: Which brokers were flying high in 2025?
What lies ahead for UK insurance in 2026?
Nancy Bewlay: ’When I hear uninsurable, I often think the homework hasn’t been done’
Top 50 Brokers: Consolidators double down on M&A integration for 2025
Chasing the update on ‘hit and miss’ claims tracking tools
A race to the bottom – the unintended consequence of GIPP?
Opinion: Will 2026 see swathe of IPOs as the consolidation of consolidators well runs dry?
Victoria Sutton: Howden’s claims director on bringing back leadership in the sector
In Focus: Ghost portals ‘fool every police officer’ as new fraud trend undermines frontline policing
Briefing: The fast and slow market of driving innovation
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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