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Insurer operational capacity is limiting quoting, but AI offers an ‘infinite’ ability to scale
Insurers are turning to AI to take on repeatable operational work and free up capacity to write more business, with industry leaders saying the technology could finally deliver the efficiency gains promised by previous technology waves
Further reading
Member experience key when selecting a buyout insurer – Aon
’Our client interactions increasingly show that member experience needs to be treated as a distinct workstream when trustees and sponsors are considering a buyout,’ says head of member options and support
Beazley launches new AI proposition for cyber product
’This endorsement makes it clear to our clients that in the event of a cyber attack, AI-driven or otherwise, they are protected,’ says group head of cyber risks
Briefing: Evolving crash for cash threat hits UK motorists and insurers with more sophisticated tactics
Detective inspector Chris O’Donovan, deputy head of the City of London Police’s Insurance Fraud Enforcement Department, explains how crash for cash fraud has evolved to now feature identity theft elements and greater use of mopeds
Opinion: Brokers evolve beyond distribution to take on industry-wide marketeer remit
The role and function of an insurance broker is changing – with distribution now just one of many faces these professionals present. Growing remits as marketeers and recruiters must become more visible as part of road map to futureproof UKGI
Anne Bardsley: From Saturday filing clerk to south west growth leader
After a spell on the client side and a search for what she describes as a ‘unicorn’, Bardsley has returned to the UK broking market with a mission
Scott Egan: SiriusPoint ready to redeploy capital as market softens
Chief executive says four years of turnaround work have put SiriusPoint on stronger footing with cedants and ratings agencies
Matt Cox: Turning claims into a strategic asset at Allianz UK requires a 'mindset shift'
’This year’s pivot, from January onwards, has been to figure out how we maximise the benefit and the assets that we’ve got, as well as how we recognise claims itself as a strategic asset in the whole of the insurance cycle,’ says chief claims officer
Insurer operational capacity is limiting quoting, but AI offers an ‘infinite’ ability to scale
Insurers are turning to AI to take on repeatable operational work and free up capacity to write more business, with industry leaders saying the technology could finally deliver the efficiency gains promised by previous technology waves
TechTalk: Insurtech revolution enters a ‘second coming’ as investment shifts
Kaspar Harsaae: Software platform founder to launch MGA as proof of concept
Briefing: Insurance sector offers trust and opportunity as students face results day
Briefing: Robotic repairs and drone delivery – the future of insurance is hardware
AI-powered insurance shopping already rivalling brokers and telephone enquiries
Insurer operational capacity is limiting quoting, but AI offers an ‘infinite’ ability to scale
Fraud Charter: AI-generated ‘swamp of activity’ threatens to overwhelm insurer fraud and complaints teams
Briefing: Evolving crash for cash threat hits UK motorists and insurers with more sophisticated tactics
Insurance’s knowledge gap: ‘We lose personalities, we lose judgement’
Opinion: Brokers evolve beyond distribution to take on industry-wide marketeer remit
Soft market, hard lessons? The hidden risks behind broader cover
Briefing: How to lose friends and alienate Rolex wearers
Only specialist lines see growth as commercial sector suffers seventh quarter of GWP falls
Jim Summers and John Fletcher: Building the new Willis Re
Beyond the D-word – does insurance still believe in diversity?
Briefing: Dive In is ending – DEI cannot end with it
Matt Cox: Turning claims into a strategic asset at Allianz UK requires a 'mindset shift'
Briefing: Are large retailers aiming to disrupt the UK insurance market?
Ellie Jackson: From ‘ditzy’ apprentice to ‘tenacious’ broker MD in five years – How thoughtful succession planning is unlocking new growth opportunities at Robert Gerrard
TechTalk: Insurtech revolution enters a ‘second coming’ as investment shifts
Briefing: What is contextualised care and what does it mean for pet insurance?
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a USA Today company
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