News Analysis – Page 77
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IT InterviewInsurance2025: On Demand Sessions, 2021
Enabling consumers ‘to pick and choose how they interact with their broker’ will be essential
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FeaturesJessie Burrows: ‘In a fast-changing world, doing nothing is a very dangerous strategy’
Embracing self-serve in the insurance industry will be essential moving forward
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IT InterviewCharles Manchester: MGAs face ‘challenging time squared’ due to pandemic
The chief executive discusses why brokers and MGAs must be more organised now than ever before
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IT InterviewMike Bruce: Successful M&A ‘comes down to the quality of the businesses and why you are buying them’
Acquisition strategies need ‘a much more thoughtful model’ than ‘let’s buy everything that moves’ says chief executive
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IT InterviewInsurance2025: Insurance Industry Keynotes, 2021
Broker and insurers that work well together will succeed in innovation around risk, says insurer GI chief executive
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FeaturesBriefing: Firms must show consistency to rebuild client trust
As the industry emerges from the tangle of policy wordings unraveled during the FCA’s business interruption action, the case for consistency from insurance businesses has never been clearer
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IT InterviewPhil Barton: Industry has become ‘incredibly lazy’ in providing advice
The future of commercial broking relies upon moving away from ‘a transactional approach’ to instead embrace partnerships and a clearer client focus
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IT InterviewStephen Catlin: There’s ‘more pain to be suffered’ as market remains in Covid-driven ‘turmoil’
The direct market is assuming control from reinsurers to steer pricing corrections, while the ‘far-reaching financial consequences’ of the pandemic are yet to be fully understood by the industry, says (re)insurance chief executive
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IT InterviewGreg Brown: Insurers ‘nascent’ over cryptocurrency cover
Despite cryptocurrency market volatility, there is demand for insurance – particularly against theft – says consultancy partner
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FeaturesBriefing: The complexity of the home working revolution
Home working sounds great, but it has risks
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IT InterviewInsurance2025: Commercial Lines Keynotes, 2021
The rapid pace of consolidation is putting strain on broking staff, while startups are more likely to be insurtech businesses rather than commercial brokers, says broker chairman
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News AnalysisInsurance2025: Personal Lines Keynotes, 2021
Firms’ differing interpretations and pace of change ahead of the FCA’s pricing reform deadlines could pose problems as the industry seeks to eliminate price walking
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IT InterviewIan Hughes: ‘Brutal’ changes set to hit insurance sector as FCA uses its teeth
The FCA’s pricing reform will initiate ‘a fundamental shift of culture’ – it’s imperative that brokers and insurers ‘lean in’, says chief executive
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IT InterviewJames Reader: Covid-19 pandemic is ‘turning point’ for accelerating consumer trends
EOW (escape of water) risk management will provide ’opportunity to change the relationship’ between insurers and customers, from ’a grudge purchase to one where there is an ongoing dialogue’, says chief executive
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FeaturesBoosting business through benchmarking insights
Identifying areas for improvement in claims has become a differentiator thanks to Covid-19 and the whiplash reforms
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IT InterviewAndy Yeoman: Data-led approach is ‘entirely non-optional’
Insurtech boss says brokers are ‘gearing up strongly’ around data and analytics to maintain ‘competitive advantage’
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People & OpinionOpinion: Broking leaders must consider succession snags
Howard Lickens, executive chairman of broking business The Clear Group explains the potential pain points for internal succession solutions and what today’s leaders need to consider ahead of their exit
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News AnalysisTravel insurance sector faces capacity concerns post-pandemic
As the travel industry gears up to reopen post-lockdown, a spike in claims could impact insurance capacity
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FeaturesBriefing: Intangible asset underinsurance offers post-pandemic opportunity
The Covid-19 spotlight has illuminated the protection gap around intangible assets – this is a wake-up call the sector can’t ignore
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News AnalysisGovernment must take leap of faith to mend ‘gaping hole’ in cover for live events
Industry figures beg the government to seriously consider state-backed insurance scheme as the commercial insurance market for events cancellation is ‘unlikely’ to mobilise until 2022
