Allianz reveals case of broker abusing position as over 34,000 fraud cases identified in 2025

Over 34,200 insurance fraud cases, including a ghost broker pocketing more than £133,000, were identified by Allianz UK last year.

The insurer said that fraudsters are continuing to evolve their tactics in many areas of insurance, whether through submitting fake claims or intercepting policies.

It found an 84% rise in staged accidents, where two cars purposefully collide to create a fake accident and claim, and a 61% increase in contrived accidents, where a fraudster crashes into an innocent driver to claim fabricated damage or injury.

Allianz UK also revealed that ghost brokers continue to be a persistent threat, accounting for £15m in policy fraud, with no signs of it slowing as fraudsters target different communities such as young people looking for cheaper insurance.

In one case, Allianz said an insurance broker, who abused his position of trust to divert payments totalling more than £133,000 into his personal bank account, was sentenced to more than five years in prison.

“The broker used his role as an insurance broker to mislead customers, falsify documents and misdirect payments intended for legitimate insurance policies,” the insurer said.

“His actions left individuals and businesses without valid cover for homes, vehicles and commercial property, placing them at serious risk.”

Savings

Over the course of 2025, the sum of money saved by the insurer’s dedicated fraud team totalled nearly £174m – which is equivalent to over 650 fraud cases, recouping £3.3m every week.

In addition, fraud savings were up 10.5% compared to 2024, when Allianz recovered over £157m.

Ben Fletcher, director of fraud and financial crime at Allianz UK, said: “Insurance fraud is a serious problem that pushes up the cost of policies for honest consumers, but our dedicated team continue the fight through a mix of training, education and tools.

”Fraudsters are continually changing their tactics and we need to match their efforts with greater speed and agility than ever before.

”We’re working more closely than ever with a wide range of suppliers, industry organisations and the police to catch the fraudsters and our 2025 results indicates that our efforts are working.”