Aviva detected 39% surge in claim fraud across 2023

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Motor injury claims accounted for 35% of all bogus claims, with the number of fraudulent injury claims declined for suspected fraud growing by 19%

Aviva detected a 39% increase in the number of claims it declined because of fraud across 2023. 

The insurer said that it uncovered more than 11,000 suspect claims worth a total of £116m, which was equivalent to 30 bogus claims per day, and added that it was also investigating a further 13,100 claims for suspected fraud.

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