’The success is shown through its cost-saving approach,’ says head of claims data
Insurer says there is a ’growing need for advanced technology to counter evolving fraud’
’While some of the fraudulent claims we detected may seem laughable, insurance fraud is no laughing matter,’ says head
’This firm is not authorised by us, but has been contacting people pretending to be an authorised firm,’ says regulator
’The level of deception was exceptional,’ says claims manager
’Through this operation, we’re sending a clear message that we will disrupt the efforts of insurance fraudsters,’ says detective inspector
’As we grapple with the aftermath of successive weather-related events, the risk of fraudulent claims looms large,’ says head of investigation
Seven industry leaders discuss the likes of broker role misunderstandings, the outlook from younger people and innovation over reputation
’Fraudsters use numerous methods to deceive people into giving them money,’ says managing director
Acting editor Yiannis Kotoulas discusses the increased attention on competitiveness within the insurance industry
’I do tend to see a lot of stuff labelled as ghost broking, where it is probably not,’ says director
’There has been plenty of interest in the concept,’ says chief executive
’Online fraud has drastically undermined consumer trust in financial services,’ says head of claims counter fraud
During Insurance Times’ latest Fraud Charter event, participants also discussed whether the Insurance Fraud Taskforce should reconvene
Detective chief inspector Tom Hill, head of the City of London Police’s Insurance Fraud Enforcement Department, discusses the rise of digital fraudsters
R&D tax relief is supposed to help insurtechs, startup brokers and SMEs claw back costs invested in innovation, but this initiative has been ’abused’ to some extent
The insurer has also revealed the types of scams it has had to stop in the first six months of the year
’Too many players view fraud knowledge as a source of competitive advantage,’ says executive director
’The case emphasises the close and continued working of the fraud teams,’ says head of counter fraud
’The insurance industry cannot afford to take its foot off the pedal when it comes to uncovering and disrupting fraudsters,’ says chief inspector