’There’s a bit of an arms race going on between fraudsters and counter fraud professionals in the use of AI,’ says head of fraud
The ongoing development of artificial intelligence (AI) powered fraud techniques such as deepfakes could slow down the progress of digitalisation and straight through processing in the insurance industry.
That was according to counter fraud experts at last week’s Fraud Charter roundtable (14 May 2024) – hosted by Insurance Times and sponsored by law firm Carpenters Group.
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