’His experience gives him a unique perspective that will be invaluable as we continue to strengthen and evolve our SME proposition,’ says managing director

Aviva has appointed Chris Whiting as its new head of SME optimisation.

Whiting will be responsible for shaping and delivering Aviva’s digital strategy across the SME business, strengthening broker relationships and continuing to bring new digital propositions to market.

He will report to Rebecca Gambrell, managing director of SME and delegated authorities.

She said: “I’m absolutely delighted to welcome Whiting as our new head of SME optimisation.

“His experience gives him a unique perspective that will be invaluable as we continue to strengthen and evolve our SME proposition.”

Experience

Whiting has been at Aviva since 2017, most recently working alongside Dave Martin as business manager for Aviva’s distribution and commercial business.

His promotion supports Aviva’s growth plans for the SME business.

Gambrell said: ”With nine years’ experience at Aviva across distribution, most recently as business manager to the MD commercial lines and chief distribution officer, he brings deep expertise, strong relationships and a brilliant understanding of how we can continue to elevate the SME experience.”

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.