The Manchester-based broker has 40,000 customers nationwide
Motorbike broker Principal has signed a three-year deal with Minster Law and Plantec Assist to offer claims handling services for its UK customers.
The Manchester-based broker, which has 40,000 customers, said Minster Law would be handling personal injury claims, while Plantec would deal with FNOL and hire and repair services.
Commenting, Principal chief exec and founder Dave Bowcock said: ”We felt there was an under-served need in the biking market and an opportunity for Principal to develop a sector-leading claims proposition. We wanted our customers to have their claims managed by people who really understand biking - across the entire claims process - and to take as much friction as possible out of the journey.”
It’s a compelling proposition and we’re delighted to be working with [Minster Law and Plantec]. It gives Principal a strong point of differentiation in the bike market and we are confident it will further enhance our brand reputation and help build loyalty and confidence amongst the biking community.”
Minster Law chief executive, Shirley Woolham pointed out that bike injuries are often complex, with cases often lasting several years before settlement. ”As well as delivering specialist legal, medical and rehabilitation services, we are also committed to supporting Principal as they seek to grow their business and increase their share of the motorcycle insurance market.”
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