Brokers have ‘big opportunity’ to win accessibility game against direct insurers

communication

A lack of direct insurer communications provides an opening for brokers to be able to help policyholders amid the Covid-19 pandemic; an Insurance Times webinar discusses the topic…

Carl Shuker, group chief executive at A-Plan, told Insurance Times’s webinar attendees this week that brokers have a ’big opportunity’ to communicate with clients as direct insurers fail to maintain contact with policyholders.

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