Claims News
Bury-based claims management company fined £250,000 for nuisance calls
The Information Commissioner’s Office said the firm had broken electronic marketing law
Window cleaner confesses to fundamental dishonesty over personal injury claim
Insurer Admiral teamed up with law firm DAC Beachcroft to investigate suspicious circumstances following a road traffic accident
Tractable’s AI solution to save adjusters 360,000 hours annually as insurer partner deploys it across Japan
It solves a long-standing problem in the market with the speed at which motor claims can be solved
Undetected fraud amounts to £500m predicts Pact Global
The firm’s research reveals that 59% of respondents would commit fraud because they think they can get away with it
AIG shares soar on plans to carve out general insurance from life
AIG announces new CEO to take over from Brian Duperreault
Credit Hire Organisation chair Kirsty McKno steps down
Moving forward, the trade association will be managed by a strategic board, formed of senior executives from member companies
UK home insurance facing underwriting losses in 2021 - EY
Market to make underwriting losses in 2021, predicts top consultant
Minster Law continues ‘digital first’ transformation approaching April 2021 small claims portal
The firm’s chief exec says she will continue plans to ensure its footprint matches its digital first strategy
Minster Law’s profits slightly impacted by Covid-19 but results ‘a considerable achievement’
Broker Service Q&A - Markel: ‘We didn’t batten down the hatches when Covid-19 struck’
Six insurers drop High Court appeal against BI ruling for some policies
‘Nothing stopping’ resilience policy insurers paying out amid FCA test case ruling, says law firm
Claims trade body ACSO reveals host of new members
MGA Q&A: Insurance products need to be assessed in light of the Covid-19 pandemic says DOA
Compensation Recovery Unit recorded 105,000 motor injury claims in Q3
Revealed: Claims Excellence Awards 2020 – winners and reaction
Insurers ‘deeply reviewing’ wordings as a result of ‘hot topic’ test case ruling
Returning to profitability is key concern for aviation insurers – Gallagher
We need government help to beat online fraud – Carpenters Group
Structural defects insurer enters administration as FSCS steps in to save policyholders
ABI’s Huw Evans says BI test case appeal is ‘unsurprising’
Flood Re’s credit rating upgraded
Ecclesiastical committed to improving claims handling following Independent Inquiry
Independent Inquiry criticises Ecclesiastical for ‘incomplete evidence’ in child sexual abuse Church saga
Cost of incorrect Covid clean for credit hire ‘could be somebody’s life’
Claims Analysis
Tech could hold the key as Covid-19 causes BI to become a ‘surge event’
Keoghs partner explains how technology needs to be utilised in order to handle the vast uptick in business interruption claims as this typically low frequency incident becomes a ‘surge event’ following the onset of coronavirus
Sedgwick advocates joint machine and human approach as false document fraud surges
The loss adjuster has seen an uptick in false document fraud during lockdown
UK Motor Focus: Should the government remove IPT for young drivers using telematics policies?
Following the House of Commons’ Transport Select Committee’s inquiry into the reasons why young drivers are at a higher risk of being involved in road traffic collisions, industry professionals share their views on one of the main solutions proposed to the government
The Big Question November 2020: What harm will the continued delays to the claims reforms do to the insurance industry?
While April 2021 remains the deadline for the implementation of claims reforms, the ongoing Covid-19 pandemic means that this could be postponed yet again. Ministers will need to give notice as the uncertainty of an exact date could have a knock on effect for strategic changes and investment decisions in ...
