The new acquisition to Davies platform means it can provide clients with multi-line claims solutions in the US and Canada 

Davies Group has acquired its first major US claims deal – Frontier Adjusters Inc as it plans to expand into North America.

The Ohio-based multi-line independent claims adjusting provider will form the adjusting arm of Davies new US claims solution business.

Frontier will sit alongside Davies’ existing business in the US which includes captive management firm – Quest and its insurance audit and inspection businesses. The deal marks Davies fourth acquisition this year, in July it acquired two firms

Dan Saulter, group chief executive said that Frontier’s breadth of capability, geographic footprint, focus on client service, and investment in technology strongly aligns with its ethos.

Growing platform

He explained: “The addition of Frontier to our growing platform means we can provide our insurance clients with multi-line claims solutions in the US and Canada, in addition to our established operations in the UK and Ireland.

“Extending our claims operations to North America is an important part of our growth strategy. We plan to continue developing our solutions in North America through adding complementary TPA and supply chain capabilities both organically and through additional acquisitions in the future.” 


Milo Bolender, senior vice president of Frontier said he was excited about the firm’s key role in Davies group expansion plans.

Bolender will continue to lead the business with support from vice president, Tyson ware and the broader leadership team. All Frontier employees will continue in their roles as Davie employees.

He continued: “We have a strong network of franchisee owner-operators with deep experience who are committed to delivering quality independent adjusting services. I look forward to working with those customers we have in common and to being able to offer these services to Davies’ wider client base to drive future growth and opportunities for Frontier and our franchisees.

Frontier specialises in all major property, casualty and auto insurance claim types, it works in close partnership with national and regional insurance companies, third party administrators, self-insured entities and governmental agencies. Its propriety multi-line claims management platform called FACTS enables end-to-end claims management including intuitive workflow and clam tracking.

Bolender added “Being part of a global business means more opportunities for our staff and their career development. Our Frontier team will benefit from access to unique Davies’ initiatives such as the Disruptive Thinking Innovation Lab and the Davies Foundation.”

Last January AIMCo (Alberta Investment Management Corporation – a Canadian investor took a minority stake in Davies Group alongside majority shareholder HGGC to support its next phase of international expansion and continued digital transformation.

Davies’ team of more than 2,000 professionals deliver turnkey solutions across claims, insurance services, consulting and technology in partnership with more than 500 insurance, highly regulated and global businesses from its operations in the UK, Ireland, Bermuda, the US and Canada.

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