More than 40 entries across 12 categories have made it onto the shortlist for the 2020 Insurance Times Claims Excellence Awards, did you make the list?

Claims are often seen as the shop window for the insurance industry, the time when insurers need to step up and help their customers in their time of need.

And the Insurance Times Claims Excellence Awards recognises the best the industry has to offer in the claims arena, recognising excellence in every aspect of the claims process from FNOL to final settlement.

This year the standard of entries has been higher than ever, representing the great work the industry is doing in helping their customers when the worst happens.

Some 44 companies across 12 categories have made it on to the shortlist of entries for 2020, with the winners being revealed at the prestigious Claims Excellence Awards night on 1 October 2020.

Read on to find out who has made the shortlist and is in with a chance of winning once the final round of judging has been completed.

Claims Product Solution of the Year – Claims Management 

Countrywide Hearing Ltd 

Cover Genius 

Crawford & Company 

Digi2L 

Claims Product Solution of the Year – FNOL 

National Accident Repair Group Ltd 

RightIndem 

Tractable 

Claims Product Solution of the Year - InsurTech 

Claim Technology 

FloodFlash 

Smart Cover 

Claims Product Solution of the Year – Motor 

Plastic Surgeon Fine Finishers 

The AA and ICE InsureTech 

VisionTrack 

Xtract 

Claims Product Solution of the Year – Service Management 

Albany Group 

Davies Group 

DWF Law LLP 

Claims Service Solution of the Year 

Crawford & Company 

Digi2L 

DWF Law LLP 

IMS (part of Trak Global Group) 

VisionTrack 

Claims Start-up 

Claim Technology 

FloodFlash 

Pact Global 

Xtract 

Claims Team of the Year 

Ageas 

Aioi Nissay Dowa Europe (Insure the Box and Toyota Insurance) 

Clegg Gifford & Company Limited 

Deacon 

Claims Training Excellence Award 

Aviva 

Davies Group 

Direct Commercial Limited 

QuestGates 

Customer Care Solution of the Year 

Aviva 

Cover Genius 

Sedgwick International UK 

Smart Cover 

Fraud Solution of the Year 

One Call Claims 

Pact Global 

so-sure 

Third Party Claims Management Team of the Year 

Charles Taylor Assistance 

Gallagher Bassett 

Sedgwick International UK