Tokio Marine International appoints new chief claims officer in latest leadership change

Tokio Marine HCC International (TMHCCI) has appointed Gavin Bridges as chief claims officer.

In his new role, Bridges will focus on strengthening the business’s claims strategy by enhancing its client-centric philosophy and collaborating closely with TMHCCI underwriting teams.

The appointee will be based in London and report to chief executive Thibaud Hervy.

With over three decades of experience across the industry, Bridges joins from his position as head of European market and legacy claims at QBE, where he was responsible for leading its European growth ambitions, refining its data propositions and driving portfolio optimisation.

Prior to this, Bridges spent 15 years at Equity Insurance Group, where he became claims manager for its Lloyd’s reinsurance and overseas business.

Bridges said: “I am thrilled to be joining TMHCCI. As we navigate an evolving risk landscape, TMHCCI’s reputation for service and unwavering commitment to its insureds sets it apart.

“I look forward to driving innovation and strengthening its claims capabilities to support our clients and our underwriting teams.”

Leadership changes

The new appointment follows a series of recent senior leadership changes at TMHCCI, with Hervy promoted to chief executive and Simon Button promoted to international chief underwriting officer on 1 May 2025.

Hervy said: “Bridges is well known within the industry and brings with him invaluable experience in the management of international claims teams.

“Claims servicing is a critical part of our commitment to our clients and TMHCCI understands that clients value transparency and responsiveness above all else.

“Bridges will lead various initiatives to ensure that our claims function remains agile, forward-thinking and aligned with the evolving needs of our clients and with our underwriting strategy.”