All NIG articles
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IT InterviewDaniel Burton: NIG is targeting ‘real-time service levels’ for eTrading with brokers
Focusing on ‘automating underwriting rules and reviewing question sets’ will help the insurer stay ‘ahead of the competition’, says its head of broker eTrade
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Latest News
Insurance Times reveals 2022 results of annual eTrading survey
Read on to find out which insurer extranet platforms gained five star recognition from brokers, as well as which software houses and broker management systems triumphed across the report’s metrics
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Breaking News
Insurance Times eTrading 2021 survey results revealed
This year’s etrading results are out now - find out which insurer extranet platforms achieved five stars, which insurer provides a top-notch experience via a software house and discover how brokers ranked their broker management systems
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People & Opinion
Q&A: ‘All hands on deck’ approach helps maintain strong service levels – NIG
Nick Makin, etrade business manager at NIG, tells Insurance Times about the latest developments in its etrading strategy
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IT Interview
Q&A: NIG offers broker support amid pandemic pressures
Sonya Bryson, NIG’s managing director, talks to Insurance Times about the insurer’s response to the Covid-19 pandemic and highlights how the business has grown over the last year
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Latest News
Trõv partners with NIG underwritten electric car rental service for London fleet proposition
The partnership will see the two firms manage risk more effectively for electric cars
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IT Interview
Etrading Q&A: Insurers need to make it easier for brokers to get a fair representation of risk via etrade says NIG
Five star insurer NIG tells Insurance Times how it is using insights from our latest etrading report to tailor its proposition for brokers
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Five star ratings report
NIG TheHub
The Insurance Times Five Star ratings are the first at a glance guide to insurer experience created for brokers by brokers.
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IT Interview
Etrading Q&A: NIG achieves 94% customer satisfaction score for 2019
Insurance Times speaks to NIG’s etrade business manager Nick Makin on the five service factors that are being explored in this year’s etrading survey
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Online only
Broker Service Q&A: NIG in transformation phase
With the Insurance Times Broker Service Survey 2019/20 now open, NIG’s commercial managing director Sonya Bryson talks about the five key service areas explored in the survey
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Five star ratings report
NIG
The Insurance Times Five Star ratings are the first at a glance guide to insurer experience created for brokers by brokers.
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IT Interview
Insurance Times Q&A: Neil Manser managing director at NIG commercial
Head researcher, Savan Shah speaks to the departing managing director at NIG commercial, Neil Manser on its performance in this year’s Insurance Times eTrading survey and the debate surrounding the imarket question set.
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IT Interview
NIG Etrading Q&A: A technology platform is only as good as the people behind it
Dan Burton Head of Broker eTrade at NIG Commercial speaks to Insurance Times about the development of TheHub and how they have addressed broker feedback from research such as the Insurance Times Etrading survey.
