Personal Lines
News
Home insurers lose more than half of disputes over repair delays
‘Nobody should have to spend months or years living in a construction site while their insurer drags its feet,’ says director
News Analysis
Opinion: Dearth of fair value implementation steer now bites FCA
Industry concerns from yesteryear come to fruition as the House of Lords pokes holes in FCA’s customer-centric rules for the home and travel insurance markets
News
Ageas clarifies pet insurance position following new business pause
Insurer says it is ‘very much’ in pet insurance market as it builds expertise through broker partners
News
Average home and business insurance payout hits record £10,000
’It’s vital that new homes are built to withstand increasingly frequent extreme weather and that we work together to improve the long-term resilience of our homes and businesses,’ says director of general insurance and international policy
News Analysis
Briefing: When everyone does their job, who is looking after the animal?
Sharon Brown, founder and chief executive at the Pet and Equine Insurance Association (Peia), explores where the pet insurance process allows for actual animal care – and where this perspective can be lost
News
Tesco Insurance expands into holiday home and landlord cover
‘We can give customers access to specialist insurance designed for these types of properties’ says chief customer officer
News
Home insurance premiums continue to fall
’Competitive home insurance premiums are almost 17% below their level two years ago and are still falling,’ says director
News
Allianz Partners signs five-year deal with travel insurance provider
’We want to be where our customers are, offering them the quality and service they’d expect from the UK’s number one travel insurer, however they choose to buy,’ says chief sales and distribution officer
News Analysis
Top 50 Insurers 2026: Aviva retains table title despite GWP dip
Insurance Times content director Katie Scott reviews the headline findings of this year’s Top 50 Insurers report, flagging where firms are winning, losing – and battling the soft market
News
Which? calls for ban on insurers profiting from monthly payment ‘poverty premium’
‘The prime minister has pledged to create more breathing space for consumers and that’s why we’re urging him to use the upcoming budget to announce a ban on two-tier pricing,’ says director
News
Brokers warn PCW and ChatGPT quote declines risk convincing consumers they are ‘uninsurable’
‘For a customer, reaching the end of a quote journey without an offer can feel like being told their home cannot be insured,’ says managing director
News Analysis
Top 50 Insurers 2026: Commercial lines retain underwriting edge as motor returns to profit
Claims performance underpins profitability levels across both personal and commercial lines, with insurers looking to strike the right balance between loss and expense ratios to come out on top
PERSONAL LINES FIVE STAR RATING REPORTS
Part of the Insurance and Risk group of Newsquest Specialist Media
Published by Newsquest Media Group Limited,
registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a USA Today company
registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a USA Today company
Site powered by Webvision Cloud