Regulation – Page 86
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News
Aviva apologises for breaching FCA transparency rules
Aviva has sent an email to affected customers apologising
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News
AXA updates management liability product with Brexit cover
In October AXA XL moved its Euopean arm out of the UK to Ireland
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News
Rentalcars.com extends partnership with Cover Genius
The insurtech’s payment solution solves an industry problem in executing claims fast internationally
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News
Banks' Brexit campaign and insurance firm facing £135,000 fine
Leave.EU confirmed the fine after part of an ICO report was leaked
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ComparetheMarket accused of breaking competition law
Clauses in the price comparison site’s contracts were found by the CMA to prevent insurers offering better prices to customers on rival sites
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Scheme brokers warned to take urgent action amid FCA pricing crackdown
FCA pricing crackdown has focused on insurers, but scheme brokers are warned they are also in firing line
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FCA BOMBSHELL: UK insurer pricing ban details revealed
Regulator reveals its pricing ban powers ‘which could definitely happen’ amid shocking pricing behaviours unmasked at top insurers
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Insurer bosses vow to stamp out unfair pricing
Insurers have been responding to a letter sent to them by the FCA detailing the industry’s pricing failings
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REVEALED: The shocking state of insurer pricing behaviour unmasked by FCA
Insurer pricing controls so bad FCA is concerned insurers may be breaking the law on pricing products
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FCA identifies 'consumer harm' as it launches major probe into home and motor pricing
FCA says ‘all possible remedies’ are open as it launches investigation into predatory pricing
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IT Interview
Lockton's Brett Warburton Smith on the impact of GDPR, 'poor brokers' and the progression of cyber insurance
Ahead of speaking at the Cyber Insight event on 14 November, Lockton partner, Brett Warburton Smith speaks to Insurance Times about GDPR and whether the industry is doing enough to improve understanding among SMEs
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News
FCA report details the third party outsourcing failings behind Liberty fine
The FCA report into why Liberty was slapped with a £5.3m fine today details how over 14,000 customers were unfairly treated
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News
Liberty Mutual fined £5.3m for unfair claims and complaints handling
The FCA administered the fine after Liberty was found to have unfairly rejected customer claims and complaints
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News
Revealed: the best and worst performers at handling customer complaints
Insurance Times analysis of Financial Ombudsman Service data reveals the insurance firms with the greatest proportion of complaints resolved in the customer’s favour for the first half of 2018
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News
FOIL launches new London division
It will discuss some of the larger thematic issues the insurance industry faces
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News
FCA and PRA creating forum to combat expensive climate change threat
Climate change could hike capital increases for insurers
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News
FCA extends ombudsman service to more SMEs
Smaller SMEs will now be able to use the FOS for complaints
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News
SMCR - the 'complicated' regulation that has the potential to change employee culture
We could see a change in the culture of employees when the Senior Managers & Certification Regime comes in this December, but are companies ready? And is the change worth it?