All articles by Roxane McMeeken
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Online onlyBeen there, frauded that
The economic downturn means many see fraudulent travel claims as ‘an opportunity or even a necessity’
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Online onlyStart-up brokers: there's never been a better time
Despite the increasing obstacles to joining the market, some say now is a good time for small brokers and start-ups to show how they can outshine the big players in customer service
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Online onlyThe growth of surveillance to beat fraud
From car credit hire to workplace injury claims, the use of surveillance to catch fraudsters is at an all-time high. With improvements in technology, the role of video evidence will grow
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Online onlyNew tactics for cash for crash fraudsters
An IFB report reveals that fraudulent claims are thriving despite better prevention
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Online onlyWithout a trace: ELTO failing to deliver
Despite running for more than a year, the Employer’s Liability Tracing Office is struggling to gather the required data from insurers
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Online onlySurviving the Olympics – an industry guide
If you think it’s going to be business as usual during the Olympics, think again. For those based in London, just getting to work could become a challenge. Here we present our guide to surviving the Games
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Online onlyThe Lobby: The OFT motor probe
The industry is holding its breath as the Office of Fair Trading mulls bringing in the big guns
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Online onlyBiba 2012: Commercial e-trading – the race to get online
After years of experience in trading personal lines on the internet, insurers are engaged in a drive to get commercial business online too. All the major players are ramping up their e-trading operations and have big plans for the next 12 months. Here, we look at who’s doing what and ...
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Online onlyClient facing: Mid-market – talking their language
If you want to get on the inside track to more business in the mid-market, you need to know what makes your customers in different sectors tick
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Online onlyClient facing: Mid-market – get to know the sector’s and the firms’ every quirk
It pays to know an organisation’s insurance buyer – and what they expect from a broker or insurer
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Online onlyInsurers and private investigators
The use of private investigators by insurers is widespread, and there are fears that rogue PIs could embroil the insurance industry in a scandal as big as phone hacking
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Online onlyInsurers and private investigators
The use of private investigators by insurers is widespread, and there are fears that rogue PIs could embroil the insurance industry in a scandal as big as phone hacking
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Online onlyMid-market manoeuvres: who's in, who's out?
The mid-market space is ‘confused and crowded’ according to one insurer. So which players are making sense of the sector, and which are showing signs of defeat?
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Online onlyBroker Clinic: The case for connectivity
Connectivity was under the microscope at a recent ACE Broker Clinic, organised by Insurance Times. The session asked whether fully integrated e-trading is a threat or an opportunity for commercial brokers.
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Online onlyLess than 25% of brokers use integrated e-trading
Brokers urged to take ‘leap of faith’ and move to full online connectivity with carriers
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Online onlyGraduate boom: beating down doors for insurance jobs
After years of being dismissed as ‘boring’ by graduates, the insurance industry is suddenly awash with job applications from them. What is fuelling this trend?
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Online onlyIT spotlights: extreme weather
Snow, ice and plunging temperatures in recent weeks has been a stark reminder to insurers of the threat from extreme weather. With the floods of 2009 still fresh in the memory, what lessons has the UK industry learned?
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Online onlyTen things the London market can learn from Costa Concordia
The cruise liner’s sinking has provided much for insurers to consider
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Online onlySchemes - An unstoppable force
The tough economy is attracting customers as they look to cut costs and reduce risk in uncertain times
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Online onlyFocus on: Property owners' insurance
Insurers are beating down the door to get into this ‘safe haven’, but as the competition rises, rates may be forced to go the same way
