All RSA articles
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Latest NewsRSA chief operating officer moves to head up personal lines business
A senior leadership reshuffle signals the start of ‘RSA’s next chapter’, says UK and international boss
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Latest News
Insurance Times reveals 2022 results of annual eTrading survey
Read on to find out which insurer extranet platforms gained five star recognition from brokers, as well as which software houses and broker management systems triumphed across the report’s metrics
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Insight
Opinion: Hybrid ‘new normal’ yet to be clarified across UKGI
Editor Katie Scott discusses the appetite around industry in-person gatherings ahead of this year’s Biba conference
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Insight
The Big Question May 2022: How can brokers and insurers improve their trading operations and relationships?
Insurance Times asks industry experts how brokers and insurers can better collaborate
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Latest News
RSA understands its ‘products to the nth degree’ following BI test case
Commercial lines managing director says the insurance sector is now ‘better’ as a result of the FCA’s test case action
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IT Interview
Lee Mooney: RSA’s commercial lines business is ‘nothing without our broker partners’
RSA’s commercial lines managing director explains how the insurer’s three-pronged approach aims to improve broker service and encourage ‘growth mode’
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Latest News
RSA promotes internally for new chief risk officer
The new hire’s ‘extensive experience and knowledge’ makes him the ‘right person’ to develop the insurer’s risk function
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Insight
Opinion: When will insurers’ broker service improve?
Editor Katie Scott questions why broker service from insurers still has not improved, despite consistent feedback from brokers that communications and decision-making have slowed
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Insight
Briefing: Broker service has slipped, but RSA has opportunity to shine
RSA comes bottom again Insurance Times’ Five Star Rating Reports, but it can bounce back
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IT Interview
RSA UK&I boss Ken Norgrove responds to two star broker service result
The chief executive admits that RSA’s broker service has been ‘at best average’
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Insight
Briefing: Insurers increasingly seek to clarify risk appetite for brokers following BI confusion
But, ‘appetite’ can mean different things to different insurers and brokers, meaning that communications need to continue to be clearer than ever
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Latest News
RSA updates trans-inclusive policy for UK employees
The policy has been crafted in collaboration with a recently transitioned member of staff
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IT Interview
Q&A: Reducing referral rates in digital journey is key – RSA
Insurance Times’s head of research Savan Shah speaks to Lucianne Bowers, UK SME strategy and implementation director at RSA, about the firm’s latest developments on its etrading platform
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Latest News
RSA pledges more than £750k to support SME talent attraction in 2022
Apprentices will ‘play a crucial role in developing and creating talent pipelines’, says professional development consultant
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Latest News
RSA injects multimillion pound investment into its home claims team
The insurer hopes the move will enhance its service for building claims requiring major construction work
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Insight
UK’s changing climate will drive industry focus on innovation and risk management
Brokers that can help businesses with “training, monitoring and being ready” ahead of potential flood damage can ensure their commercial clients have a “massive differentiator”
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Latest News
Cocktail bar chain leads formation of BI action group against RSA and QIC Europe
UK restaurant and bar group’s ‘substantial’ claim highlights how hospitality businesses are having ‘to fight tooth and nail to obtain an indemnity’, says company director
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Latest News
Motor insurance prices hiked following new FCA regulatory reforms
Prices have jumped by more than £100 in the first days of 2022
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People & Opinion
Insurers and brokers have a key role to play helping SMEs in 2022 – RSA
Rob Flynn, UK SME director at RSA Insurance, highlights the key roles insurers and brokers have in supporting small businesses in 2022
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Latest News
RSA confirms new UK and international boss as Egan steps down
The new chief executive for UK&I will join the insurer at ‘a critical time’ following Scott Egan’s departure at the end of the year
