Independent broker builds e-trading capabilities  

Theo Duchen, Acturis co-chief executive

The Insurance Partnership has announced that it is now live on the Acturis system. The brokers’ four offices in Hull, York, Leeds and Wolverhampton all went live on the same day as the company revamped its trading platform.

All business will now be transacted using the Acturis system including personal lines, small and medium-sized enterprises (SME) and corporate books of business. Onsite Aviva underwriters will also use the Acturis system to handle referrals on SME business that cannot be electronically traded without underwriter sign-off.

The Insurance Partnership director Richard Tuplin said: “We like to be at the forefront of service delivery and innovation, and by working with Acturis we are looking to achieve significant service benefits, both with our interaction with our partner insurers, and also with our clients. Any change initiative has its challenges, but we are confident in both our internal capabilities and also in the capability of the Acturis system and team, to deliver the results we set out to achieve.”

Acturis co-chief executive Theo Duchen (pictured) said: “The Insurance Partnership is a highly regarded, professional independent broker, and we are delighted to welcome them into the Acturis fold. The project has been one of the most demanding that we have been involved in, and we very much look forward to working with The Insurance Partnership to ensure that they get the maximum possible benefit from using the Acturis system. The real work starts now.”

The project involved training 139 members of The Insurance Partnership team across all four offices, and also included data migration from legacy systems.