All Insurance Times articles in Top 50 UK Insurers 02-11-2004
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Introduction
2003 was a bumper year for the insurance industry On the back of hardening rates and the recovering stock market, insurers have been reaping the rewards and enjoying burgeoning profits.
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Motor insurers' profitability stalls
The recovery of underwriting profitability in the UK. motor insurance market suffered a blow in 2003 as improvements in underlying profits stalled, threatening an end to the current hard market.
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Are we getting through?
Everyone seems to have a gripe about call centres, but surprisingly call centres in the insurance sector are beating expectations on level of service
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Control pays off
UK insurers are getting better at controlling the insurance cycle, says Raj Ahuja of EMB