Briefing: An industry perspective – stop hiding behind the numbers

By Katie Scott2020-12-10T11:51:00

The insurance industry’s people-centric core is well hidden, yet this could be the key to patching up the sector’s reputation

A lot can change in a year – as 2020 has demonstrated incredibly aptly – associate editor Katie Scott shares some of her fresh-eyed takeaways about an industry that has undoubtedly had a tumultuous year.

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