Latest Artificial Intelligence news and insights

Artificial Intelligence

Organisational barriers hampering insurance customer service – Capgemini

2024-04-17T06:00:00+01:00By Katie Scott

‘Embracing AI-driven insights and automation is crucial for the industry to drive a competitive path towards underwriting profitability that adapts to evolving risk dynamics,’ says global leader

News

New commercial broker software platform set to be unveiled at Biba

2024-04-12T11:00:00+01:00By Clare Ruel

’Our platform not only alleviates the administrative burden on brokers, but also improves the underwriting process,’ says chief commercial officer

The continued rise of AI – Carpenters Group

2024-04-10T14:30:00+01:00By Kevin Perkins

Kevin Perkins, technical lead and operations manager at Carpenters Group, considers the impact of artificial intelligence on insurance fraud

News Analysis

The double-edged sword of data science

2024-04-05T07:00:00+01:00By Trevor Hemsley

Although data science has been a huge help to the insurance industry, it brings its own risks too and insurers must ‘understand the risks rather than go in blindly’, according to data science lead

News

Insurers still looking at data in ‘monolithic way’

2024-04-04T10:48:00+01:00By Clare Ruel

’If you have data science in your business and start to get under the skin of that, you can make big changes to your underwriting result,’ says chief executive

News

Cyber insurance is ‘inaccessible’ for SMEs

2024-03-28T09:00:00+00:00By Clare Ruel

Asking SMEs to buy cyber insurance is ’like asking them to voluntarily buy a culture change’, says cyber chief executive

News

Lloyd’s Lab unveils America-focused cohort 12

2024-03-26T13:11:00+00:00By Clare Ruel

’The lab’s recent success with region specific themes further validates the work of the lab,’ says senior manager

News

Zurich platform update compliant with EU AI regulation

2024-03-25T09:00:00+00:00By Clare Ruel

The insurer has approximately 800 external users on its platform

News

High Five: Catch up on the biggest stories this week

2024-03-22T14:49:00+00:00By Insurance Times

Insurance Times rounds up the biggest stories from this week

News Analysis

The Big Question: How does the increasing integration of data analytics in insurance impact the war for talent?

2024-03-22T08:00:00+00:00By Chantal Kapani

AI and advanced data analytics are already making waves in the insurance sector. Insurance Times interviews five industry experts to delve into their perspectives on the significance of this technological transformation for the industry.

News

Generative AI can make embedded insurance ‘more productive’ – Ericson Chan

2024-03-21T13:00:00+00:00By Clare Ruel

’The future is going to get a lot faster and more productive in an exponential way,’ says group chief information and digital officer

News Analysis

UK has ‘right approach’ to AI versus EU’s legislation

2024-03-21T11:00:00+00:00By Clare Ruel

’The real risks are with the use of AI, not with the technology itself,’ says chief executive

News Analysis

Briefing: AI must be used intelligently to augment people-based insurance sector

2024-03-21T08:00:00+00:00By Kelly Ogley

It is imperative to embrace the opportunities AI can offer in terms of back office functionality, but insurance professionals shouldn’t fear for their jobs just yet

News

Zurich ‘well-positioned’ with launch of updated AI platform

2024-03-18T09:00:00+00:00By Clare Ruel

’AI brings tremendous opportunities to improve the ways we work,’ says chief information and digital officer

All Artificial Intelligence articles

In 2023 we launched our inaugural Insurtech 50 report, produced exclusively by Insurance Times and based on data provided by business management consultancy Oxbow Partners.

This report collates a portfolio of the 50 most innovative UKGI insurtechs that insurers and brokers should have on their partnership radar, based on specific criteria defined by Insurance Times to reflect the needs and interests of our readership.

Read the report

Digital Transformation Reports

Digital Adoption 2023
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2023, produced by Insurance Times in association with Applied Systems.
Insurtech 50 2023
In 2023 we launched our inaugural Insurtech 50 report, produced exclusively by Insurance Times and based on data provided by business management consultancy Oxbow Partners.
Digital Adoption 2022
Find out what digital innovations and processes UK brokers are implementing in the new Digital Adoption Report 2022, produced by Insurance Times in association with Applied Systems.
Digital Transformation 2021
The Insurance Times 2021 Digital Transformation Report is out now! Over 250 brokers from across the UK came forward to reveal how digital transformation has impacted their business.