Association leader encourages event attendees to ’take risks’ and ’be open to leaving your comfort zone’
As AI platforms become a new route into insurance, the industry faces a critical question – when a chatbot recommends a policy, can customers tell where information ends, advice begins and commercial influence starts?
Mike Edgeley, group chief executive at Clear Group, explores whether the market’s understanding of the value of AI is starting to bear fruit – and what that means for the importance of human connection in an increasingly tech-focused insurance sector
’By extending AI summarisation to income protection, we’re continuing our commitment to making protection insurance faster, simpler and more accessible,’ says chief underwriting officer
The ’biggest misconception’ about vibe-coding in the market is that ‘AI-generated code reduces the need for governance’, says head of emerging technology risk
’When people have got things going on, like an IVF process, what they need is flexibility without judgement,’ says senior HR business partner
‘Sadly, these organisations are all commercial entities. They will recommend the product that’s paying them the most money, I fear,’ says global head
AI is rapidly changing the nature and scale of cyber threats, raising questions over whether insurers have the data, modelling and policy wordings needed to accurately assess, price and cover risks that are evolving faster than the market itself
An ‘immature’ understanding of AI governance in the market means more needs to be done to improve trust, says head of culture, talent and communities
‘We need to consider how we get quality hires because we’re going through this process of being able to recruit much quicker,’ says head of culture and talent
‘These endorsements reflect our commitment to evolving our cover, keeping pace with our clients’ needs and providing greater clarity and confidence,’ says head
Daniel Lloyd-John, chief executive and founder at HNW broker Broadway Insurance Partners, discusses how the rise of AI may not fundamentally change insurance broking as much as expected
’Our affirmative AI wording gives policyholders greater clarity,’ says practice leader
Almost nine months into launching a new MGA, the commercial director reflects on the opportunities that ‘come from being hungry, determined and not necessarily taking no for an answer’