’Prioritising innovation and digitalisation to enhance the customer experience and make travel protection even smarter will be crucial in the coming years, as AI is fundamentally changing how customers discover destinations and book their holidays,’ says chief financial officer
George Robbins, head of UK markets at Shift Technology, says that before insurers ask AI to do more, they should make sure the process deserves to be automated in the first place
Eight firms are competing to win the Excellence in AI – Service Provider category
Vikas Acharya, chief product officer at Xceedance, explains his firm’s entry to the Excellence in AI – Service Provider category
Paul Templar, chief executive at Vipr Solutions, explains his firm’s entry to the Excellence in AI - Service Provider category
Alex Ley, co-founder and chief executive at Scrub AI, explains his firm’s entry to the Excellence in AI - Service Provider category
Paul O’Brien, chief AI officer at Davies, explains his firm’s entry to the Excellence in AI – Service Provider category
Edward Clark, founder and chief executive at Paper Insurance, explains his firm’s entry to the Excellence in AI – Service Provider category
Roi Amir, chief executive at Sprout.ai, explains his firm’s entry to the Excellence in AI – Service Provider category
Martin Henley, group chief executive at Mea Platform, explains his firm’s entry to the Excellence in AI – Service Provider category
Pavel Gertsberg, chief executive at ClaimSorted, explains his firm’s entry to the Excellence in AI – Service Provider category
Insurance firms are ’hardening’ negotiations and ’pushing on existing vendors’ to demonstrate how they can deliver long-promised transformation, says chief executive
’When you change the dynamic on how much time somebody needs to spend on an investigation or the fidelity with which they can find things, what you’re actually changing is the throughput of the system – the output benefit of prevented fraud,’ says technology leader
‘It could reduce the time customers spend managing their insurance by around 40 per cent,’ says chief executive