Artificial Intelligence

automation (3)

News

Oxbow Partners say AI’s biggest prize in claims lies beyond automation

2026-11-06T11:00:00+00:00By

’The real opportunity with AI isn’t just handling claims faster – it’s learning from every claim and feeding that insight back into underwriting and pricing,’ says partner

AI

Sponsored Content

AI is generating confident nonsense and wasting time – Carpenters Group

2026-11-06T11:00:00+00:00By Kevin Perkins

Sponsored content: Kevin Perkins, head of legal defence at law firm Carpenters Group, discusses how the industry should respond to the wave of AI-generated information that customers are now creating

Scott Clayton

News

Zurich UK eyes underwriting opportunities for fraud analytics after £109m detection

2026-11-06T10:19:00+00:00By

Its AI and advanced analytics tool ’has been game-changing for us in terms of the maturity of that contextual data analysis, but it makes you hungry for even more data,’ says head of claims fraud

AI and regulation

News Analysis

FCA warned against ‘cognitive surrender’ as it becomes ‘agentic regulator’

2026-11-04T06:00:00+00:00By

‘As agentic AI becomes more powerful, autonomous decisions may happen faster than the existing monitoring and governance measures were designed to manage,’ says head of AI and digital

claims conf pic

News Analysis

AI risks widening London market claims expertise gap as veterans retire

2026-11-02T07:00:00+00:00By

As artificial intelligence takes on routine tasks and experienced claims professionals leave the market, industry leaders say the challenge is no longer teaching technical knowledge but ensuring the next generation develops the judgement and expertise that underpin specialist claims handling

Innovation Artificial Intelligence

News

​Tokio Marine teams up with broker on ‘first’ humanoid robot cover

2026-10-30T10:47:00+00:00By

’The new cover is the first of its kind in the UK,’ says general manager

ChatGPT mini bot cute

News

Ageas to offer car quotes through ChatGPT via Esure

2026-10-29T13:18:00+00:00By

’The plugin provides a valuable testing ground to help us understand how customers engage with conversational AI and how these tools could shape future insurance journeys,’ says managing director

Allianz UK and TUI

News

Allianz Partners renews partnership with tourism giant

2026-10-28T14:00:00+00:00By

’Prioritising innovation and digitalisation to enhance the customer experience and make travel protection even smarter will be crucial in the coming years, as AI is fundamentally changing how customers discover destinations and book their holidays,’ says chief financial officer

AI Arms race

Sponsored Content

Biggest AI mistake insurers can make is automating bad processes – Shift Technology

2026-10-27T15:27:00+00:00By George Robbins

George Robbins, head of UK markets at Shift Technology, says that before insurers ask AI to do more, they should make sure the process deserves to be automated in the first place

golden trophy star winner

IT Awards 2026

Insurance Times Awards 2026: Finalists for the Excellence in AI – Service Provider award announced

2026-10-27T12:00:00+00:00By Insurance Times

Eight firms are competing to win the Excellence in AI – Service Provider category

Vikas Acharya

IT Awards 2026

Insurance Times Awards 2026: Xceedance on combining AI, software and human expertise

2026-10-27T08:59:00+00:00By Insurance Times

Vikas Acharya, chief product officer at Xceedance, explains his firm’s entry to the Excellence in AI – Service Provider category

Paul Templar

IT Awards 2026

Insurance Times Awards 2026: Vipr Solutions on turning delegated authority operations into strategic advantage

2026-10-27T08:55:00+00:00By Insurance Times

Paul Templar, chief executive at Vipr Solutions, explains his firm’s entry to the Excellence in AI - Service Provider category

scrub ai

IT Awards 2026

Insurance Times Awards 2026: Scrub AI on why the ‘least glamorous’ innovation is insurance’s most important

2026-10-26T18:00:00+00:00By Insurance Times

Alex Ley, co-founder and chief executive at Scrub AI, explains his firm’s entry to the Excellence in AI - Service Provider category

Paul O'Brien

IT Awards 2026

Insurance Times Awards 2026: Davies on combining ‘measurable impact and governance’ into delivery

2026-10-26T17:00:00+00:00By Insurance Times

Paul O’Brien, chief AI officer at Davies, explains his firm’s entry to the Excellence in AI – Service Provider category

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