Artificial Intelligence

Ai generated content

Analysis

In Focus: How should the industry adapt to AI written insured submissions to prevent accidental application ‘fraud’?

2025-11-24T08:00:00+00:00By

During the latest Insurance Times TechTalk Live event, the discussion raised the issue of increasing use of AI by customers to write policy inception or claims submission materials, leading to non-deliberate misrepresentation caused by AI-generated inaccuracies. How should the industry face this emerging threat while safeguarding the customer experience?

Mark Greig Lumara

News

Fantasy Football: Lumara Insurance’s Mark Greig Q&A

2025-11-21T14:00:00+00:00By

Lumara Insurance underwriting manager Mark Greig talks to Insurance Times about his strong performance in this year’s Fantasy Football league

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Analysis

Hackers using stolen insurance documents to tailor ransomware demands

2025-11-20T08:00:00+00:00By

Cyber criminals are using stolen insurance documents to extort the maximum ransom from their victims, with one such group declaring, ‘we are very well informed and precise in our operations, so we know that Wootton have cyber insurance that reaches £500k’

Tina Higgins

IT Awards 2025

Insurance Times Awards 2025: Axa Commercial boosts retention 71% with AI onboarding tailored to gen Z

2025-11-19T15:30:00+00:00By Insurance Times

Tina Higgins, head of claims development at Axa Commercial, discusses her firm’s entry to the Excellence in Professional Development category

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News

Backchat: November 2025

2025-11-13T13:00:00+00:00By

Cooking up a storm in a baking challenge, an insurer’s time capsule tour, industry-centric reading and a new artificial intelligence collaboration. What has the insurance industry been up to of late? You heard it here first…

AI

News Analysis

Sector should not aim to implement AI as a ‘be-all and end-all’ solution

2025-11-13T09:00:00+00:00By

’The AI can recommend a course of action, but the handler has to take the final decision,’ says chief executive

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IT Interview

Q&A: Gareth Haagman on winning the Young Achiever in Technology and Innovation Award 2025

2025-11-11T08:00:00+00:00By

Insurance Times speaks to the winner of 2025’s Young Achiever in Technology and Innovation Award, Gareth Haagman, to find out more about his career so far, his impressive award win and his plans for the future

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News

Aon launches AI-assisted claims co-pilot service

2025-11-11T07:00:00+00:00By

‘Expert advocacy combined with AI-driven analytics gives our clients superior visibility and control,’ says chief claims officer

Luke Mardell

IT Awards 2025

Insurance Times Awards 2025: RDT partnership cuts 30% of manual claims process through automation

2025-11-10T14:30:00+00:00By Insurance Times

Luke Mardell, client relationship manager at RDT, talks about the company’s submission for the Claims Partner of the Year category

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News

Lancashire inks deal to use Novee’s AI proposition for power and renewables underwriting

2025-11-10T10:38:00+00:00By

’Novee has shown us how agentic AI can cut through that complexity, giving us greater consistency while allowing our underwriters to interrogate exposures more deeply,’ says head of onshore power and renewables

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News

Bank of England boss tells insurers to ‘light the blue touchpaper’ and innovate

2025-11-06T08:00:00+00:00By

’Looking ahead, we want our commitment to innovation and competitiveness to be increasingly clear,’ says director

car tech

News

Allianz UK partners with US-based technology company to enhance fleet risk management

2025-10-31T12:20:00+00:00By

’Together, we’re helping fleets make proactive decisions that not only protect their assets, but also drive tangible returns on investment,’ says EMEA partnerships manager

Dan Saulter_New (1)

News

Davies builds flexibility into Vision 2030 roadmap as AI compliance evolves

2025-10-30T14:00:00+00:00By

’Our job in the end is to satisfy our clients’ demands and to satisfy the needs of the regulators and states,’ says group chief executive

Supply chain

News

Aon launches AI-powered supply chain risk consulting offering

2025-10-24T11:00:00+01:00By

’One of the biggest challenges we see is that many organisations are unaware of the hidden vulnerabilities embedded in their supply chains,’ says global risk consulting leader

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