Artificial Intelligence

matthew hill CII

News

New AI systems built will ‘show no loyalty’ to old ways of working

2025-10-17T11:00:00+01:00By

‘Someone has to build these systems and I think that’s the future of your industry,’ says author

ghetti and powell

News

Zurich appoints AI leaders from retail and fintech to drive digital transformation

2025-10-17T09:00:00+01:00By

’Their extensive leadership in AI in the retail and fintech space is precisely the expertise we need to accelerate our digital transformation and further drive AI-adoption,’ says group chief information and digital officer

cyberattackhacker

News

UK experienced 204 nationally significant cyber attacks in last year

2025-10-15T14:00:00+01:00By

In its ninth annual report, the National Cyber Security Centre revealed the diversity and volume of cyber threats UK firms now regularly face and highlighted the growing need for resilience

construction technology

News Analysis

Technology risks becoming increasingly present in construction sector

2025-10-15T07:00:00+01:00By

Modern construction ’risks can sit somewhere between a traditional contracting risk and a technology firm’, says underwriting manager

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News

Allianz UK promotes data science manager as inaugural head of AI

2025-10-14T11:00:00+01:00By

’I’m looking forward to working with him as we leverage AI to deliver impactful outcomes for our business, partners and customers,’ says COO

Defaqto CEO, John Milliken

IT Interview

John Milliken and Sam Leonard-Williams: Consumer trust pays dividends

2025-10-14T07:00:00+01:00By

In a world where consumers have access to more information than ever, is trust becoming one of the most valuable assets a company can have?

Jeremy Stevens photo

News

Firms struggle to integrate with insurtech partners – Charles Taylor’s Jeremy Stevens

2025-10-13T06:57:00+01:00By

’There are less insurtechs that are from the insurance sector and that have insurance pedigree,’ says director

AI answering phone

News Analysis

Briefing: How UKGI should respond as AI becomes more popular with consumers

2025-10-09T09:00:00+01:00By

Relevant research finds that the number of customers who are comfortable with artificial intelligence deciding their policy price without human intervention rose from 31% in 2024 to 37% in 2025

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News

AI is reshaping insurance ‘gradually’ – Economist Impact

2025-10-08T14:00:00+01:00By

’Agentic AI has the potential to fundamentally change how insurers operate – not by replacing expertise, but by complementing it,’ says expert

AI

News

How agentic AI can improve customer outcomes and balance sheets

2025-10-08T06:00:00+01:00By

‘You need to be sure that you can trust the system, in particular in claims,’ says chief product officer

Paul O'Brien CII

News

Davies AI leader urges stakeholders to not fear ‘failing fast’ and fuel AI claims innovation

2025-10-06T13:00:00+01:00By

’You don’t need to run a six-month project to prove a specific AI use case or a specific AI agent,’ says group chief AI officer

cyberattack

News

Calls for mandatory reporting as 59% of SMEs hit by cyber attacks

2025-10-02T13:00:00+01:00By

‘The financial fall-out, from crippling fines to lost customers or soaring costs, can push even the most resilient business to the brink,’ says head of cyber

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News

‘AI isn’t a free ticket,’ Clear Group leader warns brokers

2025-10-02T12:00:00+01:00By

‘The idea that we can train our entire workforces to be prompt engineers is a step too far,’ says chief commercial officer

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Analysis

TechTalk: Walking the tightrope – the risks and rewards of tackling legacy tech

2025-09-30T07:00:00+01:00By

‘Historically, insurance has been a conservative, risk-averse industry. Maybe there’s a bit of an ‘if it ain’t broke, don’t fix it’ mentality. But I do see that shifting,’ says chief customer officer

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