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WATCH: Insurance Times marks Destination Insurance launch with webinar
Have your say: Insurance Times launches talent development survey to uncover market challenges
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Video: Acini’s Grzegorz Podlesny talks market digitalisation challenges and solutions
Case complexity and Consumer Duty transforming accident and health claims management – Gallagher Bassett
A legislative year in review – Arag
UK insurance consolidation raises questions over pricing power – Pearson Ham
- Edition
UKGI is ‘a long way off having regulation as an enabler’ for growth – Biba’s David Sparkes
The FCA is collaborating more with brokers and has ‘started that journey’ to streamline rules in order to facilitate economic growth, says regulation director
High Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 17 November to 21 November 2025.
The biggest people moves this week
Insurance Times rounded up the most significant appointments, promotions and leadership changes from 17 to 21 November 2025.
Aviva hires Admiral leader as CUO for Direct Line Retail
’Her appointment is a great example of attracting external talent to such a critical role,’ says personal lines boss
Insurance Times Awards 2025: Aviva’s bespoke learning pathways drive business success
Joanne Hastings, head of customer, assurance and capability at Aviva, discusses her firm’s entry to the Excellence in Professional Development category
Insurance Times Awards 2025: Aviva’s quote turnaround reduced from five days to two hours
Jason Chambers, director of innovation for UK commercial at Aviva, talks about his firm’s entry to the Excellence in Underwriting category
Top 50 Insurers: Aviva consolidates top spot thanks to DLG amalgamation
The results are in for 2025 – which insurers are leading the pack in UK general insurance and what trends are underpinning profitable growth?
Opinion: Is nepotism inherently bad or an underutilised talent attraction tool?
Nepotism can provide a ‘base level understanding of the opportunities’ within insurance, with career conversations at home potentially attracting a cohort of the next generation of talent to the Square Mile
As sharks circle, who gets swallowed in insurance consolidation?
‘If you’re an insurer without scale and not a specialist, that middle ground is a difficult place to inhabit. I suspect some of those insurers will get squeezed in a soft market,’ says chief broking officer
Tariff-linked supply chain disruptions ‘worse than Covid’, complicating business interruption
’The problems that these businesses are now having to solve are ones of financial and economic assessment that interfere with the supply and demand curve, rather than ones of physical production and distribution capacity,’ says head
Briefing: As Aviva completes DLG takeover, is more personal lines market consolidation on the cards?
Three UK insurers earn spot on prestigious best workplaces list
Michelle Taylor: New role provides opportunity to ‘draw the dots’ and fill Aviva’s distribution strategy gaps
Gender pay gaps at UK insurers revealed – the best and worst performers
Michelle Taylor: New role provides opportunity to ‘draw the dots’ and fill Aviva’s distribution strategy gaps
Expanding the insurer’s exclusive regional broker proposition and tackling the relationship ripple effect of broker consolidation are both key focus areas for the broker distribution director
Jason Storah: Aviva ‘ruthlessly consistent’ and ‘ruthlessly boring’ in delivering service promises
UK general insurance chief executive defined the insurer’s 2024 growth journey as ‘appropriate, consistent and disciplined’
Rebecca Gambrell: Aviva seeks to ‘raise the bar’ on eTrading service following 2024’s five star success
As Insurance Times’ 2025 eTrading survey is currently being completed by UKGI brokers, Aviva’s SME and delegated authorities managing director says the insurer ‘constantly [feels] pressure to improve and make sure that we’re not standing still’ around digital trading
Insurance Times Advent Calendar: Jason Storah
For the 24th and last day of advent, Jason Storah, chief executive for general insurance at Aviva UK and Ireland, lists his Christmas wish list for the industry
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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