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Q&A: Clegg Gifford apprentice on growing talent pipelines into insurance
Overcoming the barriers to usage-based insurance adoption – LexisNexis Risk Solutions
Why premium finance partnerships are key to broker resilience – Close Brothers
How flexible working can have a positive impact on talent attraction and retention – Zurich UK
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Aviva stops record levels of claims fraud as new scams identified
’We work tirelessly to root out fraud and stop it wherever we find it,’ says head of claims
Aviva expands ChatGPT insurance offering
‘This is another step in growing consumer awareness of protection insurance by making our products more accessible to customers in the ways that suit them,’ says managing director
High Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 18 to 22 May 2026
The biggest people moves this week
Insurance Times rounds up the most significant appointments, hires and leadership developments from 18 to 22 May 2026
Aviva promotes for new commercial lines chief underwriting officer
’Since joining Aviva last year, she has made a significant impact, recognised for her sharp insights, collaboration and results,’ says UK&I chief executive
Biba 2026: Aviva and DLG personal lines integration ‘well on track’ ahead of part VII process
UK personal lines chief executive describes the insurer as being ‘deliberately but proudly boring’ in how it aims to show up for broker partners
The Big Question: Is UKGI ready to respond effectively to another pandemic event?
May 2026’s hantavirus outbreak on a Dutch cruise ship is ringing unsettlingly familiar alarm bells – but, with this threat of a new health crisis emerging, is UK general insurance (UKGI) ready to respond effectively to another possible pandemic event and action lessons learned from Covid-19?
Briefing: Why are major personal lines deals popular in the soft market?
Soft market conditions have created a challenging personal lines environment, so is scale key to combat the challenges insurers are facing?
The Big Question: Insurer megamergers are adding up – what M&A opportunities are still on the table for UKGI’s largest carriers?
A surge of deals has triggered a new consolidation cycle that is redefining scale, competition and capability across the UK general insurance market. But questions remain around integration risk, broker dynamics and whether bigger will truly mean better.
Autonomous cars could hit UK next year – but is UKGI ready?
‘We’re moving away from insuring the behaviours of a driver to insuring the behaviours of an algorithm,’ says director of motor underwriting
Why Aviva, Ageas UK and Markel were named insurers of the year at 2025’s Insurance Times Awards
Top 50 Insurers: Aviva consolidates top spot thanks to DLG amalgamation
Opinion: Is nepotism inherently bad or an underutilised talent attraction tool?
As sharks circle, who gets swallowed in insurance consolidation?
Tariff-linked supply chain disruptions ‘worse than Covid’, complicating business interruption
Extranets v software houses: Where are brokers handling their eTrading?
Insurance sector reacts as government weighs up mandatory testing for over 70s motorists
Mapped out: How data is helping insurers navigate risky postcodes
Biba 2026: Aviva and DLG personal lines integration ‘well on track’ ahead of part VII process
UK personal lines chief executive describes the insurer as being ‘deliberately but proudly boring’ in how it aims to show up for broker partners
Michelle Taylor: New role provides opportunity to ‘draw the dots’ and fill Aviva’s distribution strategy gaps
Expanding the insurer’s exclusive regional broker proposition and tackling the relationship ripple effect of broker consolidation are both key focus areas for the broker distribution director
Jason Storah: Aviva ‘ruthlessly consistent’ and ‘ruthlessly boring’ in delivering service promises
UK general insurance chief executive defined the insurer’s 2024 growth journey as ‘appropriate, consistent and disciplined’
Rebecca Gambrell: Aviva seeks to ‘raise the bar’ on eTrading service following 2024’s five star success
As Insurance Times’ 2025 eTrading survey is currently being completed by UKGI brokers, Aviva’s SME and delegated authorities managing director says the insurer ‘constantly [feels] pressure to improve and make sure that we’re not standing still’ around digital trading
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