UKGI boss confirms that insurer wants to ‘ramp up’ specialty personal lines provision, leveraging Direct Line assets to secure greater market share where Aviva is currently sparse
UKGI chief executive acknowledges that AI is ‘changing our business’, with staff headcount just one of many considerations the insurer is working through as part of its ongoing AI adoption
‘In a softening market, if you’re chasing top line, it can get you into trouble,’ says UK and Ireland general insurance boss
’We have quickly improved DLG’s profitability, grown PCW sales and maintained excellent levels of customer service,’ says group chief executive
’We’re expanding our financial institutions underwriting capability, bringing dedicated support and decision-making closer to brokers and clients,’ says head
Insurance Times rounds up the top five stories making headlines across the market from 3 to 7 August 2026
Insurance Times’ latest eTrading research revealed how brokers are changing the way they trade digitally, with speed, flexibility and access to more complex risks emerging as key priorities
What separates meaningful ESG from performative sustainability? As expectations rise, the industry is under growing pressure to demonstrate that commitments translate into action
May 2026’s hantavirus outbreak on a Dutch cruise ship is ringing unsettlingly familiar alarm bells – but, with this threat of a new health crisis emerging, is UK general insurance (UKGI) ready to respond effectively to another possible pandemic event and action lessons learned from Covid-19?
Soft market conditions have created a challenging personal lines environment, so is scale key to combat the challenges insurers are facing?
‘In a softening market, if you’re chasing top line, it can get you into trouble,’ says UK and Ireland general insurance boss
UK personal lines chief executive describes the insurer as being ‘deliberately but proudly boring’ in how it aims to show up for broker partners
Expanding the insurer’s exclusive regional broker proposition and tackling the relationship ripple effect of broker consolidation are both key focus areas for the broker distribution director
UK general insurance chief executive defined the insurer’s 2024 growth journey as ‘appropriate, consistent and disciplined’