Claims – Page 431
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News Analysis
Breakfast Club: Don’t miss a trick
The Insurance Times Breakfast Club tackled the subject of claims optimisation, with claims inflation, fraud and recovery rates falling under the spotlight
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Claims
Keep calm and carry on
Despite recent disasters, some businesses are still not prioritising effective continuity plans for when the worst happens. But can excessive damage be avoided as brokers begin to favour a real disaster recovery service rather than get-out-quick cash settlements?
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Claims
Nick Patterson:: Don’t be a soft touch on claims costs
Good risk management, swift responses and proactive investigation are tough on claims and tough on the sources of claims
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News
Ascot agrees to join JLT’s fight against Somali pirates
£10m joint venture would create fleet of armed patrol boats
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News
Flood protection will escape worst of Whitehall’s cuts
Government views flood defences as top priority, but can’t save every community, minister tells ABI
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Online only
Cunningham Lindsay launches global product recall team
Claims manager says consumers are 'more demanding of quality'
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Online only
Lord Young slams claims farming
Lord Young vows to crack down on advertising which has fuelled personal injury lawsuits
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Analysis
Air crashes will not cause rates to soar
Current capacity levels are keeping aviation prices down but profit is needed, soon
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Online only
Fineos strengthens London market operations
Amanda Rees joins Fineos as sales consultant for London market
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Online only
Photo special: Serious about claims
Photos from Insurance Times' recent Breakfast Club and Claims Clinic
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Online only
Open GI joins forces with imarket
Range of new commercial products to be offered on Open Trader
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Features
Interview: Tim Johnson
The nosedive of the mortgage market and PPI’s public image problem has meant a tough year at Towergate’s Paymentshield. We talk to one of the group’s top-three heirs apparent about rehabilitation and his persistent hankering for deal-making
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Claims
Claims Clinic: No muscling in
When it comes to customer service, good communication is vital. Yet too much communication with the policyholder just causes confusion. Do brokers and insurers need to take a step back?
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News
DAS makes £11m loss after claims 'avalanche'
Asplin blames ‘double whammy’ of employment claims and investment drop
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