Claims – Page 48
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NewsCII names top technological trends in claims
Small claims are likely to be automated but this could impact customer satisfaction scores
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IT InterviewSteve Gaywood: Cost of living crisis sees insurance customers ‘game the system’ and turn to fraud
Although consumers may be tempted to ‘cut corners’ when it comes to their insurance provision, this will only lead to ‘a false economy’, according to head of counter fraud
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NewsProliferation of electric vehicles is impacting claims costs – BrokerFest 2022
Pinched supply chains and disruption have caused significant increases in the cost of complex motor claims
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NewsAxa Retail boss relays future success strategy – BrokerFest2022
There is much to be learned from big tech players like Google and Amazon, she says
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AnalysisCollaboration between insurers and CHCs is essential in the face of squeezed supply chain
The agreement between the two industries needs ‘urgent surgery’ says credit hire trade body chair
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AnalysisTravel insurers weather the Covid storm
Amid changing consumer habits and rampant premium upticks, what is really happening in the travel insurance market right now? Insurance Times finds out…
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Sponsored ContentGallagher Bassett: What will the future claims landscape look like?
As the insurance industry continues to bounce back from the Covid-19 pandemic, many are debating what the claims landscape will look like moving forward. Gallagher Bassett’s UK claims director, Andrew Parker, assesses what the future of claims will look like over the next five years
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Sponsored ContentEmerging fraud risks of on-demand insurance in commercial fleet – Carpenters Group
Faye Fishlock, head of defendant insurance services at Carpenters Group, explains how the uptick in micromobility can have fraud implications for fleet managers
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Sponsored ContentLook for business longevity to combat continuing uncertainty – MUM
Richard Webb, director at Manchester Underwriting Management, outlines the global situations impacting the insurance industry and how brokers can best weather the ongoing uncertainty
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NewsTwo thirds of schemes brokers dissatisfied with support from insurers
Almost half of these brokers are also unhappy with insurers’ claims services
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AnalysisIn Focus: Digital transformation in the claims arena is no ‘panacea’
Digitising the claims journey for customers is just ’one piece of the jigsaw’ that insurance firms should consider when plotting business goals and ambitions
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AnalysisPremier League risk register expands following BI-linked lawsuit launch
As a number of Premier League football clubs initiate BI-related legal action against insurers, Insurance Times explores the myriad risks that footballers and clubs could encounter in today’s post-pandemic landscape
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NewsFloodFlash updates broking platform to address key parametric problem
The tool is ’a paradigm shift in mass market parametric insurance’, according to MGA chief executive
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NewsData breach and ransomware the main drivers for UK 2021 cyber claims – Marsh
The health care sector was the hardest hit
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AnalysisRevealed: Which firm is the most profitable insurer in UKGI?
Insurance DataLab analyses the latest Solvency and Financial Condition Reports to find out which of the top five largest insurers have the best underwriting performance
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AnalysisProperty disrepair claims fraud is beginning to look like ‘the new PPI’
Industry experts have noticed a worrying increase in claims farming from CMCs in the property disrepair arena
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NewsLondon-based fraudster duo sentenced to imprisonment following gross exaggeration
‘We hope that these sentences will deter would-be fraudsters’, says Allianz’s head of counter fraud
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AnalysisIn Focus: The OIC portal one year on – success or failure?
Three experts share their perspective on how the Official Injury Claim portal is performing as the system passes its first birthday
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News‘Lots of uncertainty’ remains over OIC portal – Admiral
Some ramifications of the portal are clear, but more time is needed to fully understand others
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AnalysisTechTalk: Rising automation demand reveals insurance skills gap
As the demand around automated services grows, the insurance industry must ensure that its workforces are equipped to work alongside automation
