Claims – Page 73
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FeaturesJessie Burrows: ‘In a fast-changing world, doing nothing is a very dangerous strategy’
Embracing self-serve in the insurance industry will be essential moving forward
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NewsABI relays guidance replacing insurers’ lockdown support pledges
The pledges will be replaced with guidance across home, motor and pet insurance policies
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NewsGovernments must be ‘the leading players’ in insuring BI risk
Governments and insurers ‘must work together’ to close the protection gap, says insurance think tank
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NewsSpoof ‘click-to-dial’ ads for claims management companies rife
Insurers have been warning customers about the dangers of ‘click-to-dial’ spoof ads for years
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NewsAllianz reveals £65.8m worth of insurance fraud in 2020
Cavity wall insulation claims remain a heavy focus for fraudsters
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NewsUK car insurance premiums fell by 14% in last year – WTW
Premiums are now at their cheapest since 2015, reflecting the impact of lockdown on claims
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FeaturesBoosting business through benchmarking insights
Identifying areas for improvement in claims has become a differentiator thanks to Covid-19 and the whiplash reforms
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NewsDog thefts pushing up pet insurance prices – Comparethemarket
The PCW found that policyholders living within the same part of the UK could be paying vastly different pet premiums
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NewsTwo insurers sued for £2.6m for alleged ‘waterproofing blunder’
In an ongoing case, Aviva is one of the insurers accused of failing to inspect and repair water damage
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NewsLack of insurance solution causes yet another music festival to cancel
The absence of a state-backed insurance scheme has left organisers in a ‘tricky position’
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News AnalysisTravel insurance sector faces capacity concerns post-pandemic
As the travel industry gears up to reopen post-lockdown, a spike in claims could impact insurance capacity
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News AnalysisGovernment must take leap of faith to mend ‘gaping hole’ in cover for live events
Industry figures beg the government to seriously consider state-backed insurance scheme as the commercial insurance market for events cancellation is ‘unlikely’ to mobilise until 2022
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NewsInsurers have paid £600m in interim and final BI claims payments
Around 13,670 BI policyholders out of the 35,438 who have had claims accepted have received at least an interim payment
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IT InterviewAgeas to ‘double down’ on broker-led personal lines in new strategy
Chief executive explains how ‘there’s real opportunity’ for Ageas as it homes in on its ‘heartland business’ with brokers
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NewsAviva predicts uptick in cyber insurance sales post-pandemic
The Covid-19 pandemic has forced many SMEs to work remotely, but this comes with a larger cyber risk exposure for businesses
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NewsMarshmallow Financial Services accused of stealing ‘trade secrets’
In an ongoing court case, the insurtech has been accused of profiting from a joint business agreement by tapping into ‘trade secrets’
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IT InterviewWoodgate and Clark to target organic growth after Quadra acquisition
The loss adjuster’s managing director believes there is room for growth in the mid-ranking loss adjusting arena
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NewsInsurers refuse four-by-four car cover as thefts double over decade – Broadway Insurance Brokers
Misunderstanding policy wordings can also create extra expense for policyholders if their claims are refused
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NewsRAC Insurance establishes in-house insurance intermediary
The move ‘represents a material shift in our insurance strategy’ says RAC Insurance boss
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NewsNFU Mutual predicts motor claims surge as lockdown eases
The insurer’s prediction follows last year’s claims trends, where drivers flooded back to the roads after lockdown restrictions eased
