All Expert Views articles – Page 28
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AgendaThe CII View: Warning – levy ahead
Now’s the time to have your say on government plans for an apprentice levy, says the CII’s Daniel Pedley
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NewsThe ABI View: Motor sees rising cost pressures
ABI assistant director and head of statistics Shaun Flanagan says rising personal injury claims and IPT spell challenging second half for motor
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NewsThe ABI View: Think long-term on weather
The ABI’s assistant director and head of statistics, Shaun Flanagan, warns against complacency when it comes to property claims
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Online onlyThe CII View: A degree is not always best
The CII’s Daniel Pedley talks about the challenge of navigating the array of options facing students now the exam results are in
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Online onlyThe ABI View: What new EU data rules mean for insurers
ABI’s manager for conduct regulation, Raluca Boroianu-Omura, examines how EU regulations currently under discussion could affect insurers’ ability to make the most of Big Data
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Online onlyThe CII View: Apprenticeships are the key to new talent
The CII’s director of communications David Ross on its campaign to boost the number of apprentices within the insurance industry
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AgendaThe CII View: The importance of winning the war for talent
The CII’s Daniel Pedley says the insurance industry must do more to attract young if it is to have a vibrant future
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NewsExpert View: Are the days of the specialist wholesale broker numbered?
Pat Boreham, assistant director of MGB Insurance Brokers, talks about the decline in the number of retail brokers but how specialists are fighting back
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AgendaThe Knowledge Expert View: Is tailored technology the answer to customers’ insurance needs?
Helen Jales, Zurich’s head of strategic propositions, and Gareth McChesney, director of personal lines pricing and underwriting, talk about how the insurance industry could use technology better when it comes to customers
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Online onlyThe CII View: Attracting new talent to the insurance industry
Daniel Pedley, public affairs manager at the CII, talks about how apprenticeships can drive new people to a career in insurance
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Online onlyThe Knowledge Expert View: Defining the customer outcome
Zurich commercial broker and claims services director Adrian Spencer talks about today’s claims experience and the vital role of the broker in ensuring the right outcome for policyholders
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Online onlyThe CII View: Insurance Trailblazers are putting employer need at the heart of apprenticehips
Daniel Pedley, public affairs manager at the CII, talks about the latest initiative to help promote apprenticehips, Trailblazers
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Online onlyExpert View: Analysing insurance relationships
Webhelp customer solutions director Dave Pattman talks churn and what the insurance industry can do to improve their level of renewals when desigining the digital customer journey
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Online onlyExpert View: Insurers, be ready for more digital disruption
Accenture managing director, digital and innovation Roy Jubraj talks about how insurers can best implement their digital strategies in the fast-paced digital revolution that has descended on the isnurance world
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Online onlyExpert View: Surviving and thriving in the digital era
SSP managing director Keychoice, insurer partnerships and data services Adrian Coupland talks about how insurers have to rise to the challenge being presented by potential disruptors to the insurance industry
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Online onlyExpert View: Giving advice is a legal minefield for charities
Ecclesiastical commercial director Adrian Saunders talks about how charities could be exposing themselves to the risk of legal action from the very people they are trying to help due to a lack of appropriate cover
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AgendaThe Knowledge Expert View: Supply chain risk – sleepless nights can be a thing of the past
Zurich Insurance global supply chain product leader, global corporate, Nick Wildgoose puts risk under the microscope and looks at how to banish those supply chain jitters
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AgendaExpert View: What makes your service different?
Manchester Underwriting Management business development and marketing director Richard Webb on why good service is about more than ticking boxes and how experience is key to solving problems
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Online onlyThe CII View: What a successful apprenticeship looks like
Daniel Pedley, public affairs manager at the CII, talks about the elements needed to make an apprenticeship scheme successful and how insurers can benefit from getting it right
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AgendaExpert View: Solicitors need a seat on fraud taskforce
Carpenters Law partner Donna Scully on why the omission of claimant representatives from the government’s fraud taskforce is a grave oversight in the industry’s ongoing fight against insurance fraud
