All Fraud articles
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FeaturesBriefing: Insurers must be ‘mindful’ of recession-induced fraud
Insurance companies need to issue a war cry to customers, using transparent communications and fraud education to work together to stamp out Covid-linked fraud
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News Analysis
Revealed: Insurance Times Awards 2020 – winners and reaction
Insurance Times was back again yesterday for the last of its virtual awards ceremonies of 2020 as it celebrated innovation and excellence across general insurance, did you make the cut?
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Latest News
FCA ‘still worried about’ poor behaviour by claims management companies
Industry experts notice a more aggressive approach from CMCs, including cold calling, but the FCA confirms it is looking to stamp out bad habits in this section of the insurance market
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Latest News
The Big Question December 2020: What challenges and opportunities do you expect for 2021?
At the end of a challenging year that included the FCA test case, the switch to remote working and ongoing problems in classes such as professional indemnity, all against the backdrop of the Covid-19 pandemic, Insurance Times asks the industry what obstacles and opportunities they foresee for the year ...
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Features
Sedgwick advocates joint machine and human approach as false document fraud surges
The loss adjuster has seen an uptick in false document fraud during lockdown
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Features
Covid-19 claims yield abundant harvest for claims farmers
Delegates at Insurance Times ’s third virtual roundtable say the ‘farming scope for Covid claims is absolutely massive’
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News Analysis
Online fraud and cyber scams soar during pandemic lockdown but insurance for it 'fairly new'
A spike fraud and cyber scam in cases has exposed a new risk for the cyber insurance market, Insurance Times looks at what the industry is doing to protect vulnerable customers during the pandemic and why some many not be covered if they work remotely
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Features
How data is transforming home insurance for a Covid-19 world
New data sources and data enrichment is helping the home insurance market become fit for purpose amid a Covid-19 landscape, where the home is so much more than a place to lay your head
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Features
Cyber Focus: Data exfiltration boosts ransomware risks with reputational threats
Brokers need to adopt a proactive role in assessing commercial clients’ digital security as cyber insurance morphs into a hybrid of preventative risk management services and responsive claims investigation to tackle evolving cyber threats
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Features
Cyber Focus: How can insurers protect themselves from cyber crime?
Industry experts tell Insurance Times what preventative steps insurers need to take in order to avoid possible data breaches and other cyber attacks where criminals are lured by the honeypot of stored customer data…
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Latest News
ThingCo aims to expand globally after tapping telematics veteran Martin Williams as new COO
With the telematics market making a comeback due to people’s driving behaviour changing over the course of the UK’s lockdown, Martin Williams ThingCo’s new board director and chief operating officer tells Insurance Times why it is the perfect time to roll-out Theo as the insurtech aims to go global ...
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Features
Covid-19 pandemic has created ‘an opportune market for ghost brokers’
Industry experts assemble for Insurance Times’ s latest virtual Fraud Charter roundtable, identifying the key fraud trends that have emerged as a result of the coronavirus outbreak
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IT Interview
Claims Excellence Awards 2020: Fraud solution finalists outline best-in-class USPs ahead of awards event
Insurance Times speaks to the three finalists within the Fraud Solution of the Year category for this year’s Claims Excellence Awards, getting the low-down on cutting edge fraud technology as well as finding out why achieving the award win would be so important
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Features
Financially stressed policyholders are a ‘moral hazard’ leading to increased claims
Insurance Times explores the correlation between policyholders’ financial stress and their propensity to make claims - here, we explain what insurers can do to recognise and aid these vulnerable customers…
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Features
Fraud Charter: Lockdown home working increases risk of insider insurance fraud
Industry leaders discussed how to stamp out insider fraud opportunities brought about by remote working at Insurance Times’ s virtual roundtable
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Features
Fraud Charter: Insurers need to engage with supply chain to avoid fraud temptations
Industry experts are seeing prolonged credit hire periods and fumigation charges within the motor insurance supply chain as a result of the coronavirus pandemic
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Features
Fraud Charter: May 2020
Industry experts attending Insurance Times’s virtual roundtable agree that application fraud is on the up as consumers look to reduce premiums in any way they can, due to coronavirus-related financial hardship
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IT Interview
etrading Q&A: Commercial risks could fluctuate due to Covid-19 pandemic says SSP
With Insurance Times’s etrading 2020 results now available, Savan Shah speaks with Adrian Coupland, customer and marketing managing director at SSP, about the firm’s etrading results and how it is supporting brokers to be operational in these times of disruption
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Features
The Briefing: Coronavirus impacts on GI – Is the insurance sector caught in the crossfire of Covid-19 pressures?
Financial services consultancy says ‘the expectation for the industry to just pick up the tab for a once-in-a-century crisis like coronavirus is just not reasonable’
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Latest News
Covid-19 boosts opportunistic insurance fraud, says BAE Systems
The firm’s counter fraud director believes fraudulent claims will ‘slip through the net’ amid the current public health and hygiene focus
