All Fraud articles
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FeaturesFinancially stressed policyholders are a ‘moral hazard’ leading to increased claims
Insurance Times explores the correlation between policyholders’ financial stress and their propensity to make claims - here, we explain what insurers can do to recognise and aid these vulnerable customers…
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IT Interview
Q&A: Working from home and financial hardship creates ‘perfect storm’ for fraudulent claims says Horwich Farrelly
Insurance Times quizzes David Scott, counter fraud partner and head of innovation at Horwich Farrelly, about the fraud issues arising from the Covid-19 pandemic and what insurers and claims handlers can do to mitigate the fallout…
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Features
Fraud Charter: Lockdown home working increases risk of insider insurance fraud
Industry leaders discussed how to stamp out insider fraud opportunities brought about by remote working at Insurance Times’ s virtual roundtable
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Features
Fraud Charter: Insurers need to engage with supply chain to avoid fraud temptations
Industry experts are seeing prolonged credit hire periods and fumigation charges within the motor insurance supply chain as a result of the coronavirus pandemic
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Features
Fraud Charter: Opportunistic application fraud ‘will get worse’ due to lockdown financial hardship
Industry experts attending Insurance Times’s virtual roundtable agree that application fraud is on the up as consumers look to reduce premiums in any way they can, due to coronavirus-related financial hardship
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IT Interview
etrading Q&A: Commercial risks could fluctuate due to Covid-19 pandemic says SSP
With Insurance Times’s etrading 2020 results now available, Savan Shah speaks with Adrian Coupland, customer and marketing managing director at SSP, about the firm’s etrading results and how it is supporting brokers to be operational in these times of disruption
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Features
The Briefing: Coronavirus impacts on GI – Is the insurance sector caught in the crossfire of Covid-19 pressures?
Financial services consultancy says ‘the expectation for the industry to just pick up the tab for a once-in-a-century crisis like coronavirus is just not reasonable’
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Latest News
Covid-19 boosts opportunistic insurance fraud, says BAE Systems
The firm’s counter fraud director believes fraudulent claims will ‘slip through the net’ amid the current public health and hygiene focus
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Latest News
Could Hastings’ long-term battle plan see fortunes turned this year?
Short-term pain for the insurer could end up in long-term gain if its strategies pay off
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Latest News
Kennedys launches tool aimed at allowing insurance clients to self-serve claims
The new platform could save insurers and brokers time and money when getting legal advice as well as recovering written-off costs and helping underwrite future risk
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News Analysis
Hastings turns to pricing strategies as it seeks more profitable 2020
Earlier today the group revealed its full year financial results that saw claims inflation impact its loss ratio but customer retention was positive
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Features
Claims culture hampers Irish sports clubs from obtaining public liability cover
But legal reforms in Ireland could be the answer for struggling sporting facilities
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News Analysis
BAE aims to take the fraud fight to the next level
Technology is helping turn the tide against insurance fraud, but the battle against evolving threats continues
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Latest News
Brokers reveal biggest challenges to selling cyber cover
With the risk of cyber crime ever increasing and evolving, the threat to UK businesses remains high but cyber insurance uptake is still comparatively low compared to the US, Insurance Times looks at the challenges brokers face selling the product and how to overcome the problem
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Latest News
Fraud Charter: ‘Help us stamp out bad CMCs’ – FCA’s plea to the industry
Frustrations peaked at the Insurance Times Fraud Charter last month over lack of communication from the Motor Insurers’ Bureau over the Litigants in Person portal, while the FCA updated the room about claims management company regulation
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Ask the Expert
Cyber is a reputational disaster waiting to happen - Mactavish CEO
Mactavish chief executive predicts a world where the reputation of cyber insurance “gets worse” if the placement remains “not good enough”
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Features
Fraud Charter: Prevention is always better than cure
Educating consumers to stop seeing insurance as a grudge purchase would go some way to cutting fraud. But so too might be pointing out the consequences of a conviction
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Latest News
Cavity Wall Insulation: Not the new PPI, but deserving of special attention by insurers
A new wave of potential fraud has reared its ugly head, but is it as bad as first feared?
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Latest News
'Expect a major shift in fraud post-reforms,' former IFB boss warns
Jason Potter also predicts a “significant spike” in traditional fraud ahead of the implementation date next year
