Tackling property resilience following flooding presents ‘a lot of opportunity’ for insurance industry this year, while digital tools target ‘hyper-convenience’, notes Zurich’s UK chief claims officer
As the insurance industry heads more firmly into 2022, supply chain challenges and the associated property claims inflation, as well as the positive use of digital support tools at insurance firms, will continue to impact the claims sector, according to David Nichols, UK chief claims officer at insurer Zurich.
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