Insurer Analysis – Page 27
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AnalysisBriefing: Insurers under pressure to harden rates as reinsurers talk tough
Feedback from the Rendez-Vous de Septembre conference is that reinsurers are cheerleading rising rates
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AnalysisBriefing: Insurers should prepare for risk of another Eurozone crisis
Contributor Saxon East examines whether the eurozone may be about to enter another period of economic chaos
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AnalysisClaims inflation drives ‘a major deterioration’ in UK motor market
With price increases unable to keep pace with inflation, motor insurers must look to claims prevention and repair network support if they wish to remain in the black
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AnalysisOpinion: Inflation and cost of living tightrope testing insurers’ balance
Editor Katie Scott discusses how inflation has impacted insurers’ 2022 half-year results
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AnalysisBriefing: Insurance industry must adopt signposting to support UK’s ageing population
With people living longer and retiring later in life, insurers must be flexible with their travel insurance policies to ensure that consumers are not left without cover
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AnalysisSector cautiously welcomes UK government amendments to planning guidance for preventing flooding in new builds
Affordable home insurance is ’essential to public trust’ in insurance and is impossible without ‘drastic improvements’ to flood resilience, says CII director of policy and public affairs
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AnalysisBriefing: Russia-Ukraine conflict takes toll on insurers’ half-year results
Insurers are preparing for further losses as Russia continues to hold on to leased planes
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AnalysisIn Focus: Could telematics present a win-win for insureds and the industry as the cost of living crisis ramps up?
As inflation accelerates and wages fall, the ‘risk reductions’ provided by telematics-based motor insurance could allow insurers to pass on ‘cheaper premiums’ to their customers
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AnalysisProfessional winter sport athletes left out in the cold by insurance
Brokers must ‘think outside the box’ if they wish to fill the winter sports protection gap
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AnalysisWhich firms are leading the way on customer experience?
Insurance DataLab takes a deep dive into the customer experience provided by personal lines insurers and brokers – which organisations have excelled across the analysis’ four service metrics?
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AnalysisInsurers deploy strategies to embed technology into claims function
Digital transformation within claims departments is accelerating – and insurers are employing different approaches to tap into the relevant tech expertise to improve customer and cost outcomes
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IT InterviewQ&A: Allianz removes ‘significant number of referrals and barriers’ to enhance brokers’ eTrading experience
Julie Tongue, digital trading manager at Allianz Insurance, shares her perspective on the key insights from Insurance Times’ Five Star Rating Report: ETrading 2022
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IT InterviewColm Holmes: ‘Strong relationships’ with brokers is ‘a core part of our strategy’
Chief executive believes half-year growth in 2022 secures firm’s status as ‘the number one P&C insurer in the UK’
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IT InterviewSimon McGinn: Clarifying ‘challenging’ BI wordings could lead to ‘narrowing the cover’
Insurers must help brokers carve out more time to have ‘critical’ client conversations around what policies do and do not cover, says commercial lines chief executive
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AnalysisWhat does an effective response to the threat of systemic risks look like?
The public expects ’insurers to lean into the challenges posed’ by systemic risks and work to develop solutions, says ABI’s director of GI policy
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AnalysisBriefing: Hard times for DLG, Admiral and Sabre – what are the shareholder challenges?
Claims inflation has hit the motor insurance market hard, but what does this mean for the sector’s largest players and their shareholders?
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AnalysisBriefing: FCA must focus next on customers’ expectation gap following dual pricing ban
Consumer group managing director calls expectation gap the ‘number one problem in insurance’, over and above ‘sideshow’ price walking that the FCA has been focused on
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IT InterviewQ&A: Covéa set to launch ‘new and improved’ eTrading referral process this August
Ian Newman, head of SME strategy and development at Covéa Insurance, shares his perspective on the key insights from Insurance Times’ Five Star Rating Report: ETrading 2022
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AnalysisInsurers must be alert to the threat of physical damage from cyber attacks
Recent cyber attacks on a number of Iranian steel plants evidence the dangers these events can pose to physical infrastructure - this should serve as a warning to insurers
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AnalysisInsurers must tackle ‘computer says no’ approach as risks become ‘less standard’
Some brokers are now providing incomplete or inaccurate information to place risks quickly and at a ‘reasonable price’, says director
