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Lea Cheesbrough: From nurse to networker and becoming a ‘one woman crusade for independent broking’
Claims performance comes into sharper focus as brokers seek placement certainty
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Informal communications in professional services create new risks – Hiscox
Q&A: Clegg Gifford apprentice on growing talent pipelines into insurance
Overcoming the barriers to usage-based insurance adoption – LexisNexis Risk Solutions
Why premium finance partnerships are key to broker resilience – Close Brothers
- Edition
Third of UK insurers lagging behind on personalisation as ‘AI execution gap’ grows
’The conversation around AI is becoming far more practical now – less about testing the technology and more about whether insurers can bridge the execution gap and actually embed AI confidently and at scale into the way decisions get made every day,’ says head of UK, Ireland and South Africa
Liberty launches satellite-powered parametric wildfire cover with Iceye partnership
‘Built on rapid and verifiable observation data from our SAR satellite constellation, this offering provides quick confirmation when agreed loss parameters are met,’ says head of reinsurance
MS Amlin appoints two to executive leadership team
‘They are both highly accomplished leaders in their fields, whose experience will provide great support and leadership to our business,’ says chief executive
Telematics key to reducing high claims rates among new drivers – Aviva
‘Action needs to be taken to make our roads safer, not just for young drivers, but also vulnerable road users,’ says chief executive
Claims Excellence Awards 2026 in pictures
The photos are in for last night’s Insurance Times Claims Excellence Awards 2026 – can you spot yourself?
EDII partner with Markel to take Digital Minds programme outside London with Leeds launch
’The innovation capability gap isn’t a London problem, it’s an industry-wide one,’ says chief executive
Top 50 Insurers
Top 50 Insurers 2025
The definitive ranking of the UK’s top general insurers for 2025 – but where has your firm placed?
Read the report
Top 50 Insurers 2024
The definitive ranking of the UK’s top general insurers for 2024 – but where has your firm placed?
Read the report
Top 50 Insurers 2023
The definitive ranking of the UK’s top general insurers for 2023 – but where has your firm placed?
Read the report
Top 50 Insurers
Top 50 Insurers 2025
The definitive ranking of the UK’s top general insurers for 2025 – but where has your firm placed?
Read the report
Has corporate consolidation broken the pet insurance model?
The Competition and Markets Authority’s (CMA) findings on the veterinary market have ignited debate over rising treatment costs, claims inflation and the sustainability of pet insurance. As large veterinary groups expand, insurers are questioning whether they have lost control of the costs driving premiums
Briefing: Can mutuals regain our interest?
Why are there so few mutual insurance companies in the UK market – and what would have to change for the market to support the creation of more?
David Nichols: Zurich UK’s ‘best ideas’ driven by broker engagement
Jon Walker: Crafting restructured Axa Insurance UK to be ‘bigger, broader, bolder’ in next three-year strategic cycle
World Cup windfall or claims headache? Hospitality’s summer surge puts insurers on alert
Briefing: What must not be lost as insurance quotes emerge on ChatGPT
Claims and customer outcomes reshape insurer placement decisions
TechTalk: AI washing creates ‘massive expectation gap’ across insurance provision and liability
Briefing: The story of my parents’ dog – and why CMA vet reforms are imperative
Shopping and switching rates continue to fall among home insurance customers
David Nichols: Zurich UK’s ‘best ideas’ driven by broker engagement
‘We don’t have the right to demand growth – we have to show up and earn respect to get it,’ says head of retail
Jon Walker: Crafting restructured Axa Insurance UK to be ‘bigger, broader, bolder’ in next three-year strategic cycle
New chief executive is dotting the i’s and crossing the t’s of insurer’s upcoming strategic priorities – this includes greater adoption of AI and the possibility of staff streamlining
Alex Ktenidis: Allianz’s new chief distribution officer on broker ‘roadshow’ as growth areas identified
’What I’m really looking forward to do is creating edge through insight,’ says new appointee
Biba 2026: Aviva and DLG personal lines integration ‘well on track’ ahead of part VII process
UK personal lines chief executive describes the insurer as being ‘deliberately but proudly boring’ in how it aims to show up for broker partners
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