Interviews – Page 16
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IT InterviewSteven Mendel: US pet insurance market is still ‘very ripe’
Insurance Times speaks to ManyPets’ co-founder and chief executive about the pet insurer’s recent name change and move into pet health and wellbeing
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IT InterviewPIB targets M&A in Europe because it is ‘just running out of opportunities in the UK’
Although not aiming for world domination, PIB Group does want to ‘build a volume business right across Europe’, says chief executive
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IT InterviewRSA UK&I boss Ken Norgrove responds to two star broker service result
The chief executive admits that RSA’s broker service has been ‘at best average’
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IT InterviewFraser Edmond and Ashwin Mistry: ‘Something needs to change to move the market forward’
After years of frustration at Aviva, Fraser Edmond set up Broker Insights. The firm is now progressing with guns blazing and has recruited industry thought leader Ashwin Mistry. Insurance Times finds out what the duo have planned next
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IT Interview‘Doing what we say we will do’ leads Covéa Insurance to five star rating in 2022’s commercial lines report
Brokers have a ‘right to expect’ promises to be delivered, says commercial operations and distribution director
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IT InterviewShirley Woolham: ‘Thematic response’ needed by claims sector to ensure OIC portal success
Law firm chief executive acknowledges that despite ‘issue after issue’ and ‘moaning’, the Official Injury Claim portal ‘is not going away’
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IT InterviewBen Smyth: Insurance does not currently cater for young adults
Insurance Times speaks to startup insurtech Arma Karma on the importance of insurance not being viewed as a ‘grudge purchase’ by 18 to 35-year-olds
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IT InterviewQ&A: Insurance industry will be ‘exposed’ to e-commerce giants if too commoditised - Markel UK
Insurance Times’ head of research Savan Shah speaks to John Dawson, broker sales director at Markel UK, about the firm’s latest developments on its etrading platform
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IT InterviewStephen Murphy: Brokers to benefit from UK’s burgeoning insurtech landscape
Applied Systems’ senior director of customer experience says UK has ’a real desire to see the insurtech landscape grow and mature’
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IT InterviewQ&A: Zurich strives to be ‘most agile insurer in the UK’ following SME etrade investment
Insurance Times’ head of research Savan Shah speaks to Michelle Taylor, UK head of sales and distribution at Zurich, about the firm’s latest developments on its etrading platform
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IT InterviewQ&A: Aviva wants to ‘stretch the boundaries of what digital trading can offer’
Insurance Times’ head of research Savan Shah speaks to David Hockey, head of SME commercial trading at Aviva, about the insurer’s latest developments on its etrading platform
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AnalysisAviva recaptures commercial line five star rating following broker engagement drive
The insurer has pursued ‘rigorous engagement’ with brokers in an effort to be ‘visible and engaged’ during the Covid-19 pandemic
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IT InterviewSelling commercial arm enables Ageas UK ‘to do exactly what we intend’ in personal lines market
The insurer’s chief executive believes ‘average just isn’t good enough’
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IT InterviewQ&A: Customer-centric propositions are the foundation of insurance ‘winners’ - Polaris
Insurance Times’ head of research Savan Shah speaks to Simon Bloomfield, head of Imarket at Polaris, about how brokers can stay relevant and who will be the future winners in commercial insurance
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IT InterviewMarkel UK attributes four star report rating to sustainability focus
The insurer has also sought to ensure that Covid-19 has not been ‘an excuse not to pay’ claims, says divisional director
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IT InterviewQ&A: Etrading more complex products will create a ‘healthier state of distribution’ - Applied Systems Europe
Insurance Times’ head of research Savan Shah speaks to Wayne Jefferson, head of etrading at Applied Systems Europe, about the firm’s latest developments on its software house system
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IT InterviewAviva responds to broker feedback with underwriter footprint growth and risk appetite clarity
Chief distribution officer says the insurer must be ‘much better at articulating’ to brokers the areas where it is ‘hungry for growth’
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IT InterviewQ&A: AIG ‘confident’ that it offers ‘one of the best etrading experiences in the UK’
Insurance Times’ head of research Savan Shah speaks to Claire Faulding, UK etrade manager at AIG, about the firm’s latest developments on its etrading platform
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IT InterviewQ&A: Reducing referral rates in digital journey is key – RSA
Insurance Times’s head of research Savan Shah speaks to Lucianne Bowers, UK SME strategy and implementation director at RSA, about the firm’s latest developments on its etrading platform
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IT InterviewJake Fox: JM Glendinning is gearing up to ‘acquire pretty much everything and anything’
Group managing director outlines how the broker plans to double its GWP over the next four years
