Interviews – Page 26
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IT Interview
Telematics reaching mainstream ‘tipping point’ — Carrot boss
There has never ‘been a brighter future for telematics’ as the Covid-19 pandemic has ‘focused people’s attention’ says telematics business head
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News
Ethos Broking is ‘planning and preparing vigorously’ for Brexit, says MD
Ethos’ plans include the creation of ‘a Maltese PCC for one of our existing partners’
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IT Interview
In Focus: Independent brokers have ‘a mindset for survival’ – Ethos Broking
Building resilience while navigating the Covid-19 pandemic lies in forging progressive growth supported by the foundations of culture, communications and care, says Ethos Broking’s managing director
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IT Interview
Industry has work to do to regain customer confidence – Zurich
Zurich UK’s head of retail believes insurers are ‘absolutely all aligned’ to repairing the reputational damage caused by the FCA’s test case and confusion over business interruption cover
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IT Interview
Zurich targets regional brokers to achieve business growth
An 18-month transformation strategy has seen a lot of change at insurer Zurich – Insurance Times looks under the bonnet with the firm’s UK head of retail
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Features
How ‘standards’ can help brokers and underwriters
With the pandemic ongoing e-trading has become a vital tool to do business, but standards are still needed especially as the market is always evolving Polaris tells Insurance Times
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IT Interview
Technology is still the ‘bedrock of our business’ – CFC Underwriting’s Dave Walsh
With CFC Underwriting making it onto Insurance Times’s Top 50 Brokers podium yet again, the firm’s chief executive and founder Dave Walsh discusses how it started out in the dot-com era, emphasising that technology is still at the business’s heart today
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Features
Business interruption has left customers confused, anxious and angry - Brightside chief exec
Insurance industry ’hasn’t covered itself in glory’ over business interruption claims, says Brendan McCafferty
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IT Interview
Minster Law unveils digital claims portal to tackle customer apathy
Law firm boss emphasises that the legal sector needs to ‘come to the table with solutions’ to combat the personal injury market’s challenges
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IT Interview
Recruitment ‘not about hitting a number’, says Gallagher’s Michael Rea
The broker’s UK retail chief executive reveals his plans for growing Gallagher’s staff base
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News
Brightside puts MGA business Kitsune into run-off
MGA was unable to deliver the same level of returns that the core broking business did, Brightside chief executive tells Insurance Times
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IT Interview
‘Mediocrity cannot be tolerated’ in impending LiP portal says Minster Law boss
Although the Litigants in Person portal is pencilled in for an April 2021 launch date, Shirley Woolham warns that unless it is ‘absolutely workable’, then further delays should be recommended
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IT Interview
MGA Q&A: Touchstone Underwriting to offer value-add services to brokers in wake of Covid-19
Alan Roe, managing director of Touchstone Underwriting, tells Insurance Times how the sector is responding to the Covid-19 pandemic as well as what plans the MGA has in the pipeline
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IT Interview
Broker service Q&A LexisNexis: How motor insurance underwriting and pricing could evolve
Insurance Times speaks to LexisNexis Risk Solutions about the challenges ahead for brokers operating in the personal lines market
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IT Interview
MGA Q&A: Capacity renewals could be tougher post-Covid says Markerstudy
Insurance Times catches up with Amanda Fox, head of broker management and product governance at Markerstudy, who says the business is remaining true to its roots despite the ongoing pandemic uncertainty
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Features
Covid-19 evolves role of the broker in insurance – Novidea
Technology now has a a bigger place in the market and this could free up time for brokers to look at more complex tasks
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IT Interview
‘Momentous trends’ set to ‘influence the market’ for telematics says The Floow chief exec
Autonomous vehicles, in-built car sensors and a changing perception of vehicle ownership will see the telematics insurance market evolve says insurtech boss
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IT Interview
Oke Eleazu Bought by Many’s COO on improving racial diversity in insurance
Bought by Many’s chief operating officer, Oke Eleazu tells Insurance Times about his plans to combat systemic racism and increase diversity in senior roles after being inspired by his daughter to take a stand
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IT Interview
‘The insurable world will continue to grow’ says Gallagher Bassett’s UK chief client officer
With an increase in employment liability claims and potential insolvencies, Covid-19 is still impacting the claims landscape in a myriad of ways