Interviews – Page 29
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IT InterviewMinster Law unveils digital claims portal to tackle customer apathy
Law firm boss emphasises that the legal sector needs to ‘come to the table with solutions’ to combat the personal injury market’s challenges
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IT InterviewRecruitment ‘not about hitting a number’, says Gallagher’s Michael Rea
The broker’s UK retail chief executive reveals his plans for growing Gallagher’s staff base
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NewsBrightside puts MGA business Kitsune into run-off
MGA was unable to deliver the same level of returns that the core broking business did, Brightside chief executive tells Insurance Times
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IT Interview‘Mediocrity cannot be tolerated’ in impending LiP portal says Minster Law boss
Although the Litigants in Person portal is pencilled in for an April 2021 launch date, Shirley Woolham warns that unless it is ‘absolutely workable’, then further delays should be recommended
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IT InterviewMGA Q&A: Touchstone Underwriting to offer value-add services to brokers in wake of Covid-19
Alan Roe, managing director of Touchstone Underwriting, tells Insurance Times how the sector is responding to the Covid-19 pandemic as well as what plans the MGA has in the pipeline
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IT InterviewBroker service Q&A LexisNexis: How motor insurance underwriting and pricing could evolve
Insurance Times speaks to LexisNexis Risk Solutions about the challenges ahead for brokers operating in the personal lines market
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IT InterviewMGA Q&A: Capacity renewals could be tougher post-Covid says Markerstudy
Insurance Times catches up with Amanda Fox, head of broker management and product governance at Markerstudy, who says the business is remaining true to its roots despite the ongoing pandemic uncertainty
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FeaturesCovid-19 evolves role of the broker in insurance – Novidea
Technology now has a a bigger place in the market and this could free up time for brokers to look at more complex tasks
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IT Interview‘Momentous trends’ set to ‘influence the market’ for telematics says The Floow chief exec
Autonomous vehicles, in-built car sensors and a changing perception of vehicle ownership will see the telematics insurance market evolve says insurtech boss
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IT InterviewOke Eleazu Bought by Many’s COO on improving racial diversity in insurance
Bought by Many’s chief operating officer, Oke Eleazu tells Insurance Times about his plans to combat systemic racism and increase diversity in senior roles after being inspired by his daughter to take a stand
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IT Interview‘The insurable world will continue to grow’ says Gallagher Bassett’s UK chief client officer
With an increase in employment liability claims and potential insolvencies, Covid-19 is still impacting the claims landscape in a myriad of ways
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IT InterviewDLG makes ‘bold statement’ by adopting app-only telematics product says The Floow boss
Insurtech founder and chief executive says integrating telematics with smartphones produces a ‘very, very powerful predictor of claim propensity’
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IT InterviewTara Waite on why being Premium Credit’s chief exec is a ‘natural fit’
Premium Credit’s chief executive Tara Waite reflects on her time at the top against the backdrop of the Covid-19 pandemic
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IT InterviewMGA Q&A: Insurance products need to be assessed in light of the Covid-19 pandemic says DOA
DOA Underwriting’s director Phillip Oliver speaks to Insurance Times about the MGA’s plans for 2020 as well as how he thinks the coronavirus outbreak will continue to affect insurers, brokers and MGAs
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NewsInsurers ‘deeply reviewing’ wordings as a result of ‘hot topic’ test case ruling
Gallagher Bassett’s chief client officer in the UK discusses some of the fallout following the FCA’s test case judgment
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IT InterviewMGA Q&A: Change is a ‘state of mind’ for MGAs says Lorega
Lorega’s group managing director Neill Johnstone tells Insurance Times what the MGA has in the pipeline and explains why the coronavirus pandemic is an opportunity for the market
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IT InterviewBroker Service Q&A: Covéa Insurance: Our Claims team was redeployed quickly to hundreds of homeworking locations
Insurance Times speaks to Covéa Insurance’s director of commercial operations & distribution Keith Hector about the five service areas being explored in the broker survey
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IT Interview‘Time is ripe’ for technology transformation says Kingfisher
The broker’s group director of transformation tells Insurance Times about its newest technology partnership and how the business plans to revamp back office functionality to support both staff and customers
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IT InterviewMGA Q&A: Pandemic showcases ‘strength and agility’ of MGAs says iprism Underwriting
iprism Underwriting’s managing director Ian Lloyd tells Insurance Times how Covid-19 is impacting MGAs and explains what his business has in store this year




























