Interviews

‘Time is ripe’ for technology transformation says Kingfisher

By 2020-10-14T11:38:00

transformation, butterfly, digital

The broker’s group director of transformation tells Insurance Times about its newest technology partnership and how the business plans to revamp back office functionality to support both staff and customers

In September, Vantage Holdings group chief executive Jacquie Boast confirmed that the broker was undergoing a multimillion-pound transformation programme, which included a rebrand to Kingfisher Holdings and an aggressive approach to M&A activity.

A huge part of this project has been a heavy investment in new technology. According to Nick Reid, Kingfisher’s group director of transformation, the technology focus – particularly around back office consolidation – is designed to simplify operating processes across Kingfisher’s wider group of businesses, providing uniformity and shared best practice, as well as showcase new data capabilities, utilising elements such as artificial intelligence (AI), machine learning (ML) and digital chatbots.

Read more…

You need to register to continue reading the rest of this article and more for free.
(If you’re already registered, please sign in here.)

REGISTER NOW FOR FREE

We’re glad you’ve chosen Insurance Times as your source for industry news and hope you’ve been enjoying reading articles from our award-winning team of journalists.

Gain access to more of our exclusive, breaking stories, interviews and news analysis as it happens. Registering is quick, easy, free, and will also have the additional benefits:

  • Uncover Secrets: Dive deep with exclusive annual reports, fueled by expert insights.
  • News That Matters: Award-winning coverage & analysis, delivered to your inbox.
  • Stay Ahead, Your Way: Daily or weekly - choose your news rhythm.
  • Own Your Learning: Curate your knowledge with a personalized library.

Register for FREE now and Keep Reading

Stay on top of the insurance game with our subscription! Get unlimited access to over 80,000 articles, in-depth analysis, exclusive reports by industry experts, and our Five-Star rating system to compare companies and find the best fit for your business needs - view subscription options.