All articles by Katie Scott – Page 37
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NewsThe FCA’s pricing policy changes could be ‘profound’
Abolishing ‘unethical price walking’ could encourage insurers to find ‘more innovative ways’ to ‘rip off’ customers
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IT InterviewChris Chatterton: Incoming OIC portal is ‘slightly past its sell by date’
Despite describing the motives behind the new portal for whiplash claims as ‘sensible’, handl Group’s chief commercial officer says ‘the vehicle we’ve been given is a bit unfortunate’
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NewsFCA publishes policy statement confirming price walking remedies
Law firm partner says the new rules to tackle price walking give the ‘FCA teeth to enforce the requirements against those companies who have been less willing to change’
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NewsAviva’s Q1 COR in GI improves to 90.8% for 2021
Alongside GI GWP improvements, selling eight non-core businesses outside of the UK, Ireland and Canada will generate cash proceeds of £7.5bn for Aviva, says Blanc
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NewsArdonagh Group to buy insurance operations from tech firm for $500m
The move will bring ‘two of the last remaining independent outfits of scale together to create the largest privately owned specialty broker in London’, says broker chief exec
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NewsAviva’s Colm Holmes to replace Allianz chief Jon Dye
Dye will leave the insurer in November after an 18-year tenure
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NewsFormer Zurich CFO launches turnkey solution business for ‘frustrated change-makers’
Insurance Times cuts the opening ribbon of Daniel Pender’s new venture, which aims to ‘to solve the problem that everyone’s been trying to solve’ in terms of bringing new products to market promptly
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NewsFour-fifths of FOS complaints in 2021’s Q1 relate to general insurance claims – Insurance DataLab
Claims complaints data is a ‘particularly important indicator’ of performance, says service co-founder
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NewsDoncaster-based broker faces £15m ransomware attack
The firm’s IT team responded by shutting off the company’s servers, however the investigation has yet to reveal if any customer data has been impacted by the attack
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NewsPace of broker consolidation is ‘a cause for concern’ – WTW Networks
Consolidators have been using the Covid-19 pandemic ‘as a bit of a lever to push people’ into considering selling up ‘sooner rather than later’, says regions MD
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NewsInsurers must prepare for bank holiday fire damage claims - Aviva
The insurer says that its payouts for domestic fire claims settled in 2020 amounted to £21,000 on average
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NewsThe Ardonagh Group improves group income by 24.8% in 2021’s Q1
Group chief executive says the broker has developed a ‘compelling proposition for individuals and companies that value independence, agility and scale’
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FeaturesBriefing: London market innovation is crucial for combating climate change
Risk prevention is a core component within the insurance sector, making insurers and brokers perfectly placed to steer the work around climate change
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NewsMajority of claimants still set to be represented by law firms or CMCs in new whiplash portal
Chief commercial officer questions ‘whether the hard yards of the last few years are really worth it’ if claimants fail to use the portal as Litigants in Person
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NewsThree-quarters believe insurance customer experience has stood still for five years – FintechOS
Using digital channels is ‘the only way to differentiate in a highly commoditised market’ says tech firm chief executive
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NewsShort-term risk management focus signifies corporate ‘perception gap’ – Marsh
Broker chief executive emphasises that ‘resiliency is a journey that organisations need to prioritise’
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NewsABI’s Huw Evans to join KPMG in 2022
The director general describes his time at the ABI as ‘a privilege’, however ’it feels the right time to be preparing to move on’
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NewsSRG boosts board members with chairman and non-exec director hires
The new additions hail from JLT Group and Baker McKenzie
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IT InterviewJaime Swindle: Effective trading versus efficiency will be a broker focus this year
As broking networks help their members combat the current climate’s challenges, the Covid-19 pandemic admittedly hasn’t been all bad, resulting in ‘a more forward-thinking industry’ says networks MD
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NewsGovernment ‘needs to put some rules in place’ for e-scooter use – Weightmans
Privately purchased e-scooters outside of the government’s schemes are unlikely to have insurance – cover requirements must be made clearer said law firm partner
