All articles by Katie Scott – Page 42
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News‘Bad behaviours’ have crept back into credit hire sector – Kirsty McKno
With part two of the whiplash reforms coming back into focus, the former CHO chair says the credit hire industry has ‘gone backwards’ and that ‘Covid has exacerbated’ the sector’s problems
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NewsSpecialist Risk Group recruits new broker team
The move aligns with the group’s plans to expand its international expertise
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NewsEcclesiastical blames Covid-19 for recorded £15.7m loss before tax in 2020
The insurer also paid out £18.7m for coronavirus-related claims ‘where there is confirmed cover’
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FeaturesBriefing: FCA could be setting sector up to fail with four-month pricing implementation period
The FCA took its time crafting the foundations of its general insurance pricing review, however it expects insurance businesses to turn around rule changes on the double – surely it’s in nobody’s interest to rush such a pivotal market change?
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NewsAdditional injuries ‘coming back in vogue’ to avoid new whiplash protocol - Kennedys
The majority of market participants expect to see non-whiplash injuries and rehabilitation claims emerge in response to the whiplash reforms
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NewsBolton broker joins Partners& network
Partners& chief executive believes creating a hub in the north of England is ‘an important step for us in developing our national footprint’
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NewsFormer CHO chair launches credit hire company to turn sector ‘on its head’
Kirsty McKno says ‘it’s perfect timing’ for a new player to shake up the credit hire sector as currently, the market is ‘broken’ and ‘full of friction’
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NewsInsurers must change their approach to fraud post-whiplash reform - Kennedys
Despite the reforms’ intention of reducing fraud, law firm partner believes the threat of fraudulent claims will remain the same after 31 May
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NewsArch Insurance International launches transport and logistics arm
The new division will be headed up by Argo Group’s former international head of marine and energy
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NewsAXA announces new chairman to replace Duverne in 2022
The new candidate was chosen unanimously by the board of directors
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NewsMotor insurance payouts fell by 6% in 2020 due to lockdown impact
But personal injury claim payouts rose to an average of £12,000 last year
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IT InterviewNew entrants to HNW market set to cause ‘disruption’ – Criterion
Although startups within the high net worth market may showcase greater digital capabilities than current incumbents, Criterion’s operations director emphasises that service is still king when it comes to this genre of customer
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IT InterviewOne-stop-shop approach for HNW customers presents opportunities for brokers
Criterion’s operations director discusses a rising trend within the high net worth market, explaining how brokers can benefit through enhanced collaboration between business areas
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FeaturesBriefing: Will CMCs morph to adopt motor focus post-whiplash reforms?
This month’s Fraud Charter virtual roundtable unpicked how claims management companies could evolve following the implementation of the first part of the whiplash reforms in May – it appears there is still fertile ground here for the FCA to tend
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NewsWorldwide Broker Network appoints new chief executive
The new candidate has an ‘impressive track record’ according to WBN chairman
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NewsBGL Group looks to cut staff amid company restructure
Around 250 jobs are at risk across the firm’s UK offices in Peterborough, Sunderland, Wakefield and London
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NewsSRG buys passenger transportation broker in fifth deal of the year
The company says it is ‘making great progress’ following its recent acquisitions
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IT InterviewA-Plan invests in data and digital to become UK’s ‘only truly omnichannel insurance distributor’
The use of data and digital should centre around ‘enhancing the client proposition’ rather than being purely for cost savings, says A-Plan’s group chief executive
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FeaturesOpinion: Test case opens industry’s eyes to depth of expectation gap
Editor Katie Scott believes the momentum around getting to grips with the expectation gap has escalated following the FCA’s test case result - insurance leaders are now preparing to tackle this head on for 2021
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News‘There’s no point looking backwards’ at industry’s BI woes says economic secretary
The economic secretary to the Treasury told online delegates that the insurance industry ‘will play a very significant role’ as the UK emerges from the coronavirus lockdown, but that it has to look to the future rather than mull on past grievances
