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Brokers must build ‘muscle memory’ to be ‘match fit’ for future grey swan events

By 2021-05-14T07:15:00

sprinter, match fit

Plus, brokers have moved away from the ‘old school thinking’ of ‘if you’re not present, you’re not productive’ when it comes to managing staff remotely

Brokers must focus on scenario planning if they are to “build muscle memory” and “get to a level of match fitness” to tackle future grey swan events, said Julie Page, chief executive of Aon UK.

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