Kwik-Fit Insurance services has enlisted Europ Assistance to provide an emergency repair service to its 25,000 household policyholders.
Householders who are victims of a break-in or suffer burst pipes will be able to gain access to Europ Assistance's panel of specialist contractors which includes glaziers, carpenters and plumbers.
Repairs will be covered up to a maximum of £150 and will be paid direct by Europ Assistance, removing the need for the customer to meet the immediate expense of work carried out.
Bert Main, pricing manager of Kwik-Fit Insurance services, said the venture builds on the existing partnership with Europ Assistance as providers of its UK and continental motor breakdown services.
He said: "When we came to look for a supplier of our domestic homecare emergency service, Europ Assistance was the natural choice."
Main added: "Customer satisfaction is critical to us and we know that Europ Assistance can deliver above and beyond our customers' expectations."
Martin Oakley, head of marketing at Europ Assistance, responded: "This is a key business win for us, and provides yet another example of how we are continuing to grow by building on existing business."
Launched in 1998, Kwik-Fit Insurance Services is an arm of the Kwik-Fit motor repair franchise.
Its 850 staff provide motor, household and travel insurance and last year its Lanarkshire-based call centre was voted the best in Scotland, in a poll of 35 such centres conducted by BPS Teleperformance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
