Latest News – Page 2125
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Comments/Letters
Death of insurance? Not yet
Andrew Cave says insurers need to grasp the science behind the newest challenge facing the industry
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Features
Managing the process
In the final part of our series on the FSA's requirements for treating customers fairly Ian Jerrum looks at the areas of complaints, remuneration, management information and strategic change
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Features
Border crossing
Charles Rix examines some of the reasons for the popularity of the Part VII process
