Markel Analysis
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IT InterviewMark Plews: ‘Proactive’ risk management is ‘an increasing part’ of Markel UK’s service for care sector
Insurer is determined ‘to highlight that it is [a] false saving to reduce investment [on] risk management’, says underwriting director
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IT InterviewJo Sykes: Markel UK set ‘to invest in future growth’ for 2025
In particular, schemes with brokers will be a ‘focus’ for the ‘end-to-end’ insurer next year, says divisional director
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IT InterviewNick Line: ‘Better representation’ at senior underwriter level needed
Markel International’s chief underwriting officer talks attracting and retaining underwriting talent
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IT InterviewMarkel’s success relies on ‘having the right people’ to pick up broker calls
A business can have the ’best trained staff, but if employees are not willing to pick up the phone, no amount of technology will make a difference,’ says underwriting director
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News AnalysisRevealed: Which firms won at the Claims Excellence Awards 2024?
There were some lucky double winners on the night, while other firms picked up their first Insurance Times Claims Excellence Award – was it you?
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IT InterviewNick Line: Markel arming underwriters with ‘right training and support’ to address exposed classes
Markel International’s chief underwriting officer underscores the ‘pivotal’ role of education and digital skills in empowering underwriters to navigate complex risk landscapes
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News AnalysisTechTalk: Impact of simplified R&D scheme for insurtechs and startup brokers is ‘yet to be seen’
Brokers and MGAs investing in software that is new, improving a process or addressing an uncertainty could benefit from R&D tax relief
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News AnalysisThe Big Question Jan/Feb 2024: How can property insurance solutions be developed to encourage green methods of construction?
Five insurance industry experts discuss the likes of timber risk appetite, building regulations and modular construction methods
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IT InterviewNeil Galjaard: Markel UK’s divisional managing director talks product strategy
‘You can knit the component parts together to give what is a truly differentiated proposition in that sector for the broker to deliver to their client,’ he says
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News AnalysisBriefing: Could R&D tax credit error and fraud be the next PPI scandal?
R&D tax relief is supposed to help insurtechs, startup brokers and SMEs claw back costs invested in innovation, but this initiative has been ’abused’ to some extent
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News AnalysisMarkel’s ‘significant digital investment’ reflected in improved eTrading results
The insurer ‘never forces brokers down the eTrade path,’ says broker sales director
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News AnalysisThe Big Question July/August 2023: What will the future state of play look like between insurance and AI?
Seven industry leaders discuss the current status quo, alongside an array of upcoming opportunities
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News AnalysisInsurers make brokers’ ‘life hell’ when dealing with professional indemnity claims
Improving broker and insurer relationships in the PI market include ‘getting back to the basics’ and investing in internal claims teams, rather than insurers ‘just hiding behind the broker’
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News AnalysisThe Big Question November 2022: How can brokers navigate cost of living client conversations amid insurers’ inflation hit rates?
Insurers are having to increase rates as a result of inflation, but end customers may struggle to pay these prices due to the cost of living crisis. Insurance Times asks industry leaders how brokers can navigate these conversations
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AnalysisBriefing: Elon Musk takes insurance in-house at Tesla – can the industry keep pace?
As the electric vehicle revolution continues, Musk is set to gain a key position in the insurance sector, providing further competition for insurers
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AnalysisBrokers must not treat risk management as an ‘afterthought’
The ‘increased recognition of risk management’ should be welcomed by brokers, however those with a ‘simply transactional’ mindset may struggle to place risks, especially for SME clients
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AnalysisBriefing: Are MGAs stealing the service limelight from insurers?
Feedback from brokers at BrokerFest 2021 highlights lagging insurer service and a greater appetite to work with MGAs in their stead – will these businesses cash in on this gift-wrapped opportunity?
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News AnalysisSoaring professional indemnity insurance pricing and low trust creates ‘perfect storm’
An expert panel at Biba’s conference last month discusses the current state of the professional indemnity insurance market
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FeaturesOpinion: Hard graft ahead as brokers cement post-pandemic role
Editor Katie Scott explains why resilience is still important as the UK starts to exit the Covid-19 lockdown, compared to last year’s pandemic peak
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IT InterviewRichard Brooks: Brokers need to be ‘flexible’ and offer ‘fit for purpose cover’
As the demand for technology SMEs grows, brokers that provide a specialist solution will have the edge
