Many insurance employees lacked the skills to underwrite in a hard market, a leading broker claimed.

Marsh Ireland deputy managing partner Stephen Byrne said the long-running soft market had reduced the emphasis on technical underwriting, with few employees interested in taking their ACII or FCII.

He said this meant insurers were more difficult for brokers to deal with and could not negotiate as successfully with reinsurers.

Byrne said the number of experienced, mature staff shed during the industry's numerous mergers and acquisitions had exacerbated the problem.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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