‘Customers are increasingly turning to finance from their insurer or premium finance provider to ensure they can efficiently manage the costs of insurance policies,’ says chief sales officer
’We’re setting the standard for best-in-class claims handling and we’re looking for people who want to be part of that story,’ says UK claims director
The industry has welcomed touted new measures designed to reduce serious injury and death on roads across England and Wales
Insurance Times rounds up the top five stories making headlines across the market from 5 to 9 January 2026
‘Motorists have benefited from lower insurance premiums driven by a continued decline in personal injury claims through 2025,’ says head
The FCA says making the investigation public will allow affected customers to consider their options
Insurance Times looks back at the most read stories from the third quarter of 2025, as motor market machinations and M&A dominated the headlines
‘The pace of change today is different because of multiple forces compounding simultaneously,’ says chief executive
‘We’re now in a phase where broad price cuts are giving way to finer adjustments,’ says director
Four years after the introduction of GIPP, and with slowing premium growth finally allowing its impact to be assessed, Insurance Times investigates whether the rules spawned a worrying unintended consequence – and whether an Irish model might provide the remedy
’The taskforce’s work has now concluded. Over the coming months, the government will continue its work to deliver against the actions set out in the report,’ says government
For the 10th day of advent, David Kelly, commercial director at Percayso Inform, explains why he’s wishing for a sustainable motor market, improved claims handling and better collaboration across the insurance chain
‘We’re moving away from insuring the behaviours of a driver to insuring the behaviours of an algorithm,’ says director of motor underwriting
For the sixth day of Advent, Sarah Vaughan, director at Angelica Solutions, explains why insurers should never lose sight of the customer experience
Insurance Times rounded up the most significant appointments, restructures and leadership changes from 1 to 5 December 2025.
Jon Daniels, managing director at Financial and Legal, speaks about his firm’s entry for the Specialist Insurer of the Year award
Allianz’ director for UK markets lays out why the insurer is doubling down on mid-market motor trade, where AI is reshaping underwriting discipline and how broker expectations are driving a major service overhaul
Ant Middle, chief executive at Ageas, speaks on his firm’s entry to the Personal Lines Insurer of the Year category
’Their depth of experience and technical expertise will support our growth aspirations and strengthen our presence in the motor fleet and trade sectors,’ says director of underwriting
’The firm demonstrated a refreshing approach and depth of understanding that resulted in a relevant and responsive solution,’ says director
The Insurance Times Five Star Rating Report is the first at-a-glance guide to insurer experience, created for brokers by brokers.
The ratings distil the key findings of the well-established Broker Service Survey into an indispensable tool to help brokers select the right insurer for their clients. Insurers are rated on the experience they offer to brokers using an easy to understand Five Star system, with the best insurers in the market receiving a coveted Five Star rating.
View the 2023 Personal Lines Report