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Motor
News Analysis
Motor brokers turn tide on customer losses to insurers
In 2024, motor insurance brokers lost some 266,000 net policies to insurers, but in 2025 – with market forces dampening switching rates and putting the onus onto customer retention – they wrestled back the momentum
News
Family-owned broker hires six into taxi team
‘Bringing in a ready made team of talented individuals is going to build on the foundations we already have in place,’ says operations director
News
Vehicle tracking firm aided recovery of £41m worth of stolen vehicles in 2025
‘Tracker’s technology enables a win-win-win situation for insurers, customers and UK police, enabling lower premiums, reduced claims costs and continual proactive support,’ says managing director
News
Axa XL promotes for new head of motor underwriting for UK and Lloyd’s
’Her knowledge of the motor market combined with her expertise and experience in the risk consulting space made her the ideal person for this role,’ says head
News
Lawyers’ association calls for driverless car data-sharing rules
‘It must be shared so injured people are not left to fight huge companies for access to data that could be vital to proving a driverless car caused them harm,’ says partner
News
Smaller insurers may ‘exit’ motor sector if market falls into red
’There are different performances within different insurers, so some of the smaller ones may have to exit,’ says director
IT Interview
Charlotte Koep: How an API platform, an insurer and an EV lessor came together
‘The analogy I always use is that you want to buy an insured bicycle, you don’t want to buy a bicycle plus insurance. That’s the future we’re aiming towards,’ says chief executive
News
Admiral Business launches taxi insurance product
‘Taxi drivers face unique pressures every day and by working with specialist brokers that know the market really well, we’re building an insurance experience that genuinely supports them,’ says chief commercial officer
News
Add-on specialist MGA launches pothole product for brokers
’With the number of potholes continuing to rise across the UK, it’s more important than ever for vehicle owners to protect themselves against the rising cost of repairs,’ says managing director
News
Average van insurance premiums begin to rise
‘While affordability improved over the past year, particularly for higher-risk segments, these latest trends suggest that the window of declining prices may be closing,’ says expert
News
Pothole-related motor claims hit record high as Cambridgeshire city tops list
‘It’s no secret that the UK’s road are suffering badly, with the strain clearly showing on cars and vans from the growing number of potholes on our main roads and side streets,’ says Tesco Insurance chief customer officer
News
Rate drops slow but motor premiums continue to fall
‘Average car insurance prices for new policies have been decreasing for some time and recently hit a three-year low,’ says chief executive
News
Motorists reducing policy coverage as driving costs climb
‘While avoiding some insurance add-ons may save money, it does also expose many drivers to significant risk,’ says managing director
News Analysis
Briefing: Why are major personal lines deals popular in the soft market?
Soft market conditions have created a challenging personal lines environment, so is scale key to combat the challenges insurers are facing?
News Analysis
In Focus: How are motor insurers tackling 2026 as market predicted to fall into red?
’Everybody is in the mood to start increasing prices,’ says director
News
The AA partners with insurance firm for tyre cover scheme
‘We’re delighted to deepen our relationship with the AA and launch a straightforward tyre cover that truly complements roadside assistance,’ says managing director
News Analysis
In Focus: Does telematics remain untapped, or is the tech overhyped?
Telematics technology is a controversial topic for insurance sector professionals, with benefits and challenges seeming to hold equal sway. So, does the tech have more to give, or has its capabilities simply been talked up?
News
HDI Global launches new motor fleet portal in UK and Ireland
’By developing the platform in‑house, we’ve strengthened our connection with fleet partners and gained deeper insight into their needs,’ says director of motor fleet
News
Underwriter launches new taxi fleet product for brokers
’This launch underlines our ongoing commitment to the taxi fleet market,’ says managing director
News
Learner and new driver insurer partners with under 17s driving school on telematics cover
The new product automatically switches from learner to new driver coverage when youngsters pass their driving test, as insurer boss commits to making ‘the insurance process straightforward and easy for young drivers’
The Insurance Times Five Star Rating Report is the first at-a-glance guide to insurer experience, created for brokers by brokers.
The ratings distil the key findings of the well-established Broker Service Survey into an indispensable tool to help brokers select the right insurer for their clients. Insurers are rated on the experience they offer to brokers using an easy to understand Five Star system, with the best insurers in the market receiving a coveted Five Star rating.
View the 2023 Personal Lines Report
Personal Lines FIVE STAR RATING REPORTS
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a USA Today company
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