Insurance Times rounds up the top five stories making headlines across the market from 24 November to 28 November 2025.
Among the most-read stories this week was an £85m negligence claim issued against Marsh by Stonegate Pub Company’s subsidiaries, alleging that the broker failed to arrange adequate business interruption cover across the group during the Covid pandemic.
Law firm Stewarts filed particulars of the claim on behalf of 20 Stonegate subsidiaries. The action centred on allegations that Marsh incorrectly named the insured party on the policy, which meant only the parent company was covered rather than the wider group.
Aviva confirmed this week that By Miles will no longer offer quotes to new or renewing customers and that its customer base will be wound down over the next eighteen months.
By Miles, acquired by Direct Line Group in April 2023, offered pay as you drive motor insurance via a proprietary cloud-based platform. Following Aviva’s acquisition of Direct Line Group earlier this year, a strategic review led to the decision to divest the business.
John Neal is set to receive a £2.06m payout from AIG despite not taking up his planned position as president at the insurer. Neal, who stepped down as Lloyd’s of London chief executive earlier this year, had been due to join AIG in December.
According to a Wall Street Journal report on 19 November 2025, AIG withdrew Neal’s appointment after learning that Lloyd’s reopened an inquiry into his conduct, including allegations relating to a historic workplace affair.
Insurance broker Leon Price was sentenced to five years and three months in prison after diverting more than £133,000 of customer payments into his personal bank account.
Price, aged 45, of Sittingbourne in Kent, misled customers, falsified documents and left policyholders without valid cover for homes, vehicles and commercial properties. He was sentenced at Inner London Crown Court on 20 November 2025 following an investigation led by the Insurance Fraud Enforcement Department.
Insurance Premium Tax receipts reached £5.52bn during the first seven months of the 2025 financial year, according to new HMRC data, placing IPT on track for a record year ahead of the Autumn Budget.
The figure, covering 6 April to 6 November 2025, is £68m higher than in the same period last year when IPT brought in £5.45bn. That year went on to deliver a record £8.88bn in receipts – a total that could be surpassed if current trends continue.
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