Martin Ball, head of engineering inspection at Allianz, speaks about his firm’s entry for the Specialist Insurer of the Year award
1. Why did you put yourselves forward for the Specialist Insurer of the Year category?
At Allianz Engineering Inspection Services (AEIS), we strive to be at the forefront of engineering inspection services, emphasising excellence and innovation. Our focus on safety, compliance and customer-centric solutions distinguishes us in a specialised field that generalist insurers often overlook.
Our strategic growth, investment in technology like the Inspection Hub and active participation with industry bodies showcase our leadership and commitment to elevating standards for both customers and the industry
2. What do you think makes your entry stand out and why should you win the award?
Our dedication to innovation, customer satisfaction and operational excellence is unmatched, as evidenced by our 97% customer satisfaction score and being ranked number one for broker feedback for 16 consecutive years.
Our offerings, including EV charging and solar PV inspections, flexible engineer surveyor scheduling and the cloud-based Inspection Hub, demonstrate a tailored approach that exceeds industry norms.
Strategic workforce expansion and continuous learning through apprenticeships and industry engagement further solidify our leadership. These accomplishments, along with strong financial performance and market share growth, make AEIS a deserving winner.
3. What would winning this award mean to you and your firm?
Winning this award would be a significant acknowledgement of our ongoing commitment to excellence, innovation and customer service. It would validate the efforts and dedication of our entire team, from engineer surveyors to leadership and reinforce our investment in technology, talent and service quality.
This recognition would further elevate our standards for safety, compliance and customer satisfaction in the industry.
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