Personal Lines related articles – Page 9
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News AnalysisBriefing: Ifed showcases suite of enforcement tools and partnerships in fight against fraud
City of London Police’s Insurance Fraud Enforcement Department has appointed a new detective chief inspector – he explains the unit’s activities in Q1 and how collaboration is already working to stamp out insurance fraud
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Sponsored ContentUK’s EV appetite must be reflected in courtesy car claims experience – Europcar
James Roberts, head of insurance sales at Europcar, talks through the challenges bodyshops and the motor supply chain are facing in matching customer expectations around electric vehicle rentals versus current available supply
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Sponsored ContentPearson Ham: What pricing trends are hitting the UK’s travel insurance sector?
Stephen Kennedy, director at Pearson Ham, discusses the key pricing differences between single trip and annual multitrip policies
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News AnalysisNearly half of brokers consider the regulatory environment in the UK insurance market ‘too restrictive’
Smaller firms without dedicated compliance teams find current regulations the most burdensome, according to exclusive Insurance Times research
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NewsFraud on the rise as Aviva reports fake claims up 14% in 2024
‘Investment in advanced analytics, machine learning models and continuous training for our people has significantly improved our fraud detection rates,’ says counter fraud leader
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NewsCrash for cash scheme lands Bradford man in prison for two years
’Higgins thought he could take his insurer for a ride and defraud it out of a significant sum of money. Fraudulent claims like this push up the cost of insurance premiums for honest policyholders,’ says detective constable
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News AnalysisWill MBA be catalyst to UK Islamic insurance momentum?
The launch of a new executive MBA in Islamic Insurance and Risk Management has delivered a renewed focus on the UK’s efforts to create a sustainable sharia-compliant insurance sector
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NewsCar and home insurance customers save £100m as instalment costs fall
Consumer Intelligence suggest the fall was ’driven by increasing competition and regulatory pressure’
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IT InterviewAnt Middle: Organic growth focused plan seeks to put Ageas UK top of the personal lines pile
The insurer has ‘earned the right to think bigger as a business’ and topple the likes of Allianz, Axa and Hastings from the personal lines podium using product expansion, AI investment and a commitment to broker partners, says chief executive
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News AnalysisFive years of ombudsman data exposes insurance’s biggest complaints
A five-year review of ombudsman complaints data reveals motor insurance continues to dominate complaints volumes, while travel insurance has the highest upheld rate of the major UKGI business lines
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News AnalysisIn Focus: Was Gap insurance ‘unfairly targeted’ by the FCA?
’The way [the FCA has] gone about it, closing down an entire market, is unheard of,’ says managing director
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NewsArdonagh posts 24% increase in income for 2024
Last year ’was a coming of age for Ardonagh,’ says group chief executive
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News AnalysisBroker schemes data shows overarching commission growth stutter
‘The latest set of data presents a mixed bag,’ says SchemeServe chief executive
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NewsMotor market currently ‘at about the softest point in the cycle’ – Geoff Carter
‘Our view is that the market is substantially underpriced on new business at the moment – the pendulum has swung too far,’ says chief executive
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NewsInsurers ‘aren’t promoting’ telematics enough to consumers
’The richness and relevance of telematics data remain invaluable to insurers committed to fair pricing and improved road safety,’ says head
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NewsRevealed: Insurance Times Claims Excellence Awards finalists 2025
The awards are designed to recognise the best and brightest in the UK insurance claims sector
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NewsAgeas UK extends home cover partnership with Post Office for further five years
Chief executive describes deal as ‘strong example’ of the insurer’s ‘deep partnership DNA’
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NewsInsurers must prepare for the ‘messy middle’ of journey towards autonomous vehicles – Zego’s Sten Saar
’These are challenges to immediately start thinking about solving – because that’s where the winners and losers in auto insurance will be defined,’ says chief executive
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NewsFull Five Star Rating Report: Commercial and Personal Lines 2024/25 is now available
Insurance Times reveals full insurer rankings on service across both commercial and personal lines, with 16 insurers included in 2025’s final report
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NewsSabre posts COR of 84.2% for 2024
’We grew strongly in the first half of the year when market conditions were attractive and we maintained our strict underwriting discipline despite a steep decline in market prices during the second half,’ says chief executive
