But door open for other technology providers to bid for contracts

Richard Ward LLoyds of London

Xchanging’s contract to run the Lloyd’s of London’s back office system has been retained, according to a letter sent out by Lloyd’s chief executive Richard Ward.

The letter, which was sent out to the Lloyd’s managing agents, revealed that a new set of governance principles had been agreed by the shareholders of Xchanging Ins-sure Services (XIS) which give the Lloyd’s Market Association a bigger role in supervising the  market’s back-end service providers.

But despite Xchanging maintaining a largely monopolistic position, according to the letter, the door will be opened for other technology providers to tender for new contracts.

Insurance Times speaks to some key players in the market to get their views.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.